What are the responsibilities and job description for the Title Administrator GA position at Credit Acceptance Corporation?
Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.
Our Operations teams work with our consumers to promote great service, encourage them to bring their accounts current and resolve escalated issues. Team Members specialize in various segments of the contract life cycle to achieve the highest levels of performance. We are committed to providing career growth opportunities to our Team Members and we are proud of our record of promoting from within. Our flexible schedules, casual work environment and culture of having fun make this a Great Place to Work!
About this Position :
- This position will work from home and also require some work onsite at an assigned Southfield, MI office work location.
- Accurately document receipt of titles and file and store titles upon receipt from State DMVs or Dealers.
- Professionally and respectfully communicate with customers to obtain needed documents or information necessary to understand their needs.
- Identify errors on titles and escalate when appropriate.
- Distribute titles to Title Specialists when requested.
- Assist with processing paperwork.
- Mail completed title paperwork.
- Support the teams within the department as needed / requested .
Outcomes & Activities :
Requirements :
Preferred :
Knowledge and Skills :
Training & Schedule Requirements :
Training :
6-8 weeks of onsite training
Monday through Friday : 8am - 5pm EST
Schedule :
Monday through Friday : 7am-7pm (Flex Schedule - 8 hours)
3-4 days working onsite in Southfield, MI and 1-2 days working remote on a rotational schedule
Targeted Compensation : $18.00-$20.96 / hour based on experience.
Targeted Bonus : Uncapped monthly bonus potential based on individual performance. The estimated average bonus target for this position is around $300.
INDSERHP #zip #LI-Onsite
Benefits
Our Company Values :
To be successful in this role, Team Members need to be :
Expectations :
Advice !
We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application!
P.S .
We have great details around our stats, success, history and more. We’re proud of our culture and are happy to share why – let’s talk!
Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.
Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person’s age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. all team members demonstrate mutual respect for one another. All qualified applicants will receive consideration for employment without regard to protected characteristics like age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
California Residents : Please click
here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
Play the video below to learn more about our Company culture.
Salary : $18 - $21
