What are the responsibilities and job description for the Front Desk position at Creed Gym?
Are you passionate about fitness and providing exceptional customer service? Creed Gym is seeking dedicated individuals to join our team as Part-Time Customer Service Representatives. If you have a knack for customer care, enjoy working in a dynamic environment, and are available to work evenings, we want to hear from you!
Position: Part-Time Customer Service Representative
Location: Downtown & 231 location
Hours: Evenings, Flexible Schedule
Job Type: Part-Time
Responsibilities:
- Greet and assist gym members and guests with a friendly and professional demeanor.
- Answer phone calls and respond to inquiries regarding memberships, classes, and services.
- Process membership sign-ups, cancellations, and payments accurately.
- Maintain cleanliness and organization of the front desk area.
- Provide information on gym facilities, classes, and promotions.
- Address member concerns and escalate issues to management when necessary.
- Ensure compliance with gym policies and procedures.
- Light cleaning duties.
Requirements:
- Previous customer service experience, preferably in a fitness or hospitality setting.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Reliable and punctual; able to work evenings and weekends as needed.
Salary : $10 - $15
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