What are the responsibilities and job description for the Showroom Coordinator 23 position at Cregger Company?
Position Overview:
We are seeking a dynamic and customer-focused Showroom Coordinator to join our team. The ideal candidate will be responsible for overseeing day to day operations in the showroom, ensuring a high level of customer satisfaction, maintaining product knowledge, and supporting the sales team. The Showroom Coordinator will play a vital role in enhancing the customer experience, ensuring the showroom is well-organized, and contributing to the overall success of the sales department.
Key Responsibilities:
- Greet and assist customers as they enter the showroom, offering product information and addressing inquiries.
- Maintain in-depth knowledge of products, features, and specifications to guide customers in their purchasing decisions.
- Monitor and track product stock levels, ensuring that showroom displays are well-organized and fully stocked.
- Support the sales team by preparing showroom materials such as pricing, signage, and product samples, and assist in product demonstrations.
- Assist with processing sales orders, ensuring accurate documentation, and collaborating with the warehouse team for order fulfillment.
- Maintain showroom cleanliness and presentation by following company standards for display setup and product arrangement.
- Handle basic administrative duties, including filing, data entry, and updating customer records.
- Assist in planning and executing showroom events, promotions, and sales campaigns.
- Collect and relay customer feedback to management for product and service improvements.
- Collaborate with sales, marketing, and management teams to meet showroom goals and business objectives.
Education & Experience Requirements:
- Exceptional interpersonal skills with a positive, energetic, warm, and friendly demeanor
- Strong team player with the ability to collaborate effectively with others
- Proven sales and customer service experience
- In-depth knowledge of lighting products is essential
- Ability to thrive in a fast-paced environment
- Self-motivated with a personal drive to achieve success
- Willingness to go the extra mile to ensure a great customer experience and assist where needed
- Eagerness to learn and expand knowledge of lighting and plumbing products
- Strong listening skills with the ability to problem-solve and find solutions
- Efficient work ethic, consistently delivering high-quality results
- Bachelor’s degree in business, Sales and Marketing, or Retail Management is a plus
At Cregger Company, we provide the tools and training necessary for your success. We invest in your personal and professional growth through targeted development programs and reward team success with a generous benefits package, including:
Benefits:
- Full health, dental, and vision insurance
- 401(k)
- Paid holidays
- Vacation pay
- Employee referral program
- Company discount
- And more...
Pay Rate: Based on Experience
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