What are the responsibilities and job description for the Showroom Coordinator 23 position at Rampart Supply a division of Cregger Company?
Position Overview:
We are seeking a dynamic and customer-focused Showroom Coordinator to join our team. The ideal candidate will be responsible for overseeing day to day operations in the showroom, ensuring a high level of customer satisfaction, maintaining product knowledge, and supporting the sales team. The Showroom Coordinator will play a vital role in enhancing the customer experience, ensuring the showroom is well-organized, and contributing to the overall success of the sales department.Key Responsibilities:
We are seeking a dynamic and customer-focused Showroom Coordinator to join our team. The ideal candidate will be responsible for overseeing day to day operations in the showroom, ensuring a high level of customer satisfaction, maintaining product knowledge, and supporting the sales team. The Showroom Coordinator will play a vital role in enhancing the customer experience, ensuring the showroom is well-organized, and contributing to the overall success of the sales department.Key Responsibilities:
- Greet and assist customers as they enter the showroom, offering product information and addressing inquiries.
- Maintain in-depth knowledge of products, features, and specifications to guide customers in their purchasing decisions.
- Monitor and track product stock levels, ensuring that showroom displays are well-organized and fully stocked.
- Support the sales team by preparing showroom materials such as pricing, signage, and product samples, and assist in product demonstrations.
- Assist with processing sales orders, ensuring accurate documentation, and collaborating with the warehouse team for order fulfillment.
- Maintain showroom cleanliness and presentation by following company standards for display setup and product arrangement.
- Handle basic administrative duties, including filing, data entry, and updating customer records.
- Assist in planning and executing showroom events, promotions, and sales campaigns.
- Collect and relay customer feedback to management for product and service improvements.
- Collaborate with sales, marketing, and management teams to meet showroom goals and business objectives.
Education & Experience Requirements:
- Exceptional interpersonal skills with a positive, energetic, warm, and friendly demeanor
- Strong team player with the ability to collaborate effectively with others
- Proven sales and customer service experience
- In-depth knowledge of lighting products is essential
- Ability to thrive in a fast-paced environment
- Self-motivated with a personal drive to achieve success
- Willingness to go the extra mile to ensure a great customer experience and assist where needed
- Eagerness to learn and expand knowledge of lighting and plumbing products
- Strong listening skills with the ability to problem-solve and find solutions
- Efficient work ethic, consistently delivering high-quality results
- Bachelors degree in business, Sales and Marketing, or Retail Management is a plus
- Full health, dental, and vision insurance
- 401(k)
- Paid holidays
- Vacation pay
- Employee referral program
- Company discount
- And more...
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