What are the responsibilities and job description for the Banquet Set - Up position at Crescent Hotels & Resorts?
ESSENTIAL DUTIES
- Serve all of our guests with a smile
- Maintain a positive and happy environment
- Utilize protective equipment, when applicable
- Attend all scheduled training classes and meetings
- Read, understand and follow all policies, procedures and practices as stated in the Employee Handbook
- Inform management promptly of any work-related issues with guests and other associates
- Completely and efficiently clean and set up all function rooms to customer specifications
- Completely and efficiently clean all rolling carts, bus stands, light fixtures, walls, air vents and banquet equipment
- Vacuum and shampoo carpet, dust walls and dividers, mop service area when needed
- Return soiled linen to the laundry
- Stand and walk for varying lengths of time, sometimes for long periods
- Lift, carry or push heavy tables, dollies of chairs and other banquet equipment
- Twist, walk, bend lift, reach, push, pull and move quickly and efficiently handling tables, chairs and other equipment approximately fifty (50) pounds
- Submit maintenance request to Engineering for broken and damage equipment
- Know all emergency procedures (fire, severe weather, bomb threats, guest accident/illness, etc.)
- Continue to learn and grow in your position
GENERAL DUTIES
- Know your work schedule and follow it with high degree of reliability
- Work in a cooperative and friendly manner with fellow employees
- Maintain a clean, neat and orderly work area
- Maintain professional attire and personal hygiene
- Perform your job according to standard operation procedures
- Read, understand and follow all policies, procedures and rules as stated in the employee handbook
- Implement management company and hotel’s safety and emergency policies and procedures
- Utilize protective equipment, when applicable
- Promptly report substandard (unsafe) conditions to supervisor
- Promptly report accidents, injuries, property damage or loss to supervisor
- Inform management promptly of any work-related problems or guest complaints
- Practice “CARE Hospitality” and provide guest satisfaction
- Attend all scheduled training classes and meetings
- Continue to learn and grow in your position
- Perform any reasonable request as assigned or directed by management
