What are the responsibilities and job description for the Banquet Set up Supervisor - Caribe Royale Orlando Hotel position at SIERRA LODGINGS INC?
Job Details
Description
Scope of Position
The Banquet Setup Supervisor assists the Banquet Setup Manager in the daily operations of all meeting room set-ups, refreshments, teardowns, and the organization and planning of banquet setup request(s). The Supervisor is also responsible for training and coaching of the banquet setup staff. He/she will provide prompt, courteous, and efficient service in a resort brand inspired hotel environment, where attention to detail is key.
Position Requirements
- Professional demeanor appropriate for a resort environment.
- Minimum one-year related experience in a resort hotel or conference center environment preferred.
- Previous hospitality experience preferred.
- Ability to work independently or with a team with limited supervision.
Responsibilities
- Welcome and assist guests according to Caribe Royale Orlando Hotel standards.
- Follow all Event Orders and Floorplans to ensure accuracy when setting an event.
- Ensure hotel standards of cleanliness and set up of function space for the banquet and event areas are executed with the highest level of proficiency.
- Assist Banquet team and managers with all aspects of service.
- Report any damaged or misused equipment to Banquet Manager.
- Ensure that room checklist and cleaning schedules are being completed.
- Administer schedules and set up sheets for banquet set up staff.
- Train Banquet set up associates and ensure new employees can use equipment in a safe manner.
- Responsible for the maintenance of all equipment.
- Attend BEO meetings when banquet manager is unavailable.
- Actively participate in daily briefings and meetings.
- Maintain guest confidentiality following all hotel procedures.
- Perform any other reasonable duties as required by management.
Education
- High school diploma or GED.
Skills and Abilities
- Ability to communicate in the English language. Second language is a plus.
- Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.
- Experience using software programs such as Microsoft Office (Word, Excel, and Outlook).
- Knowledge of proper cleaning techniques and use of equipment/machinery.
Physical Requirements
- On a continuous basis, stand or walk for long periods of time.
- Intermittently twist to reach equipment or supplies surrounding desk.
- Use telephone and computer keyboard daily.
- Must be physically fit to lift, pull, and push items up to 50 pounds.
- Also requires standing/walking/reaching and bending throughout shift.
I acknowledge that I have reviewed the Banquet Setup Supervisor job description. This is a summary of the main responsibilities for this position. Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position. Management retains the discretion to add or change the duties of this position at any time, in order to meet our guests’ needs. I understand that I must also adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance. I will also adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed.
Qualifications
