What are the responsibilities and job description for the Executive Meeting Manager - Entry Level (NEM) position at Crescent Hotels & Resorts?
JOB OVERVIEW: Responsible for selling and servicing group business from small market size group events/meetings primarily handling no more than 30 rooms on peak night while maximizing revenues for all areas of the hotel. Assists in the overall efficient operation of the Sales Department, manages accounts to achieve guest satisfaction and solicits new and past business to ensure revenue goals are met or exceeded.
Candidate ideally has hospitality experience, preferably in a hotel. Ability to work flexible hours as needed.
REPORTS TO: Director of Group Sales
ESSENTIAL JOB FUNCTIONS:
1. Responds in a timely manner to incoming group/catering business opportunities to reach company response times.
2. Ensures that all business is booked within hotel parameters.
3. Conducts hotel site tours and client presentations.
4. Create contracts, book event orders and other related booking documentation as required. Manage and maintain client account files.
5. Prospect for new business – participate in sales blitzes, cold calling and contacting former clients to solicit new business and attends industry events/programs as needed.
6. Builds and maintains strong client relationships and helps team to achieve assigned guest satisfaction scores..
7. Detail events to include all food & beverage, meeting room set up and audio visual needs. Ask appropriate questions of the clients and make suggestions to ensure the details meet the group and the hotel’s needs.
8. Create group resumes and communicate client needs to all departments of the hotel. Ensure hotel staff follows through on all requests.
9. Use negotiating skills and creative selling abilities to close on business and negotiate contracts.
