What are the responsibilities and job description for the Server- Mayfair Grill Coconut Grove position at Crescent Hotels & Resorts?
For seekers of the timeless and worldly, the provocatively spirited, the cultured, and the hidden gem traveler, Mayfair House Hotel & Garden, A MICHELIN Key Hotel, offers an iconic experience set against a sexy & seductive backdrop, designed to evoke a cultured escape through guest programing and effortless service. Mayfair House Hotel & Garden is a place where everything is refreshingly current yet timeless. It is rooted in its artist narrative and anchored by its signature eccentric design. Join this industry changing and forward-thinking team as our Server to create high touch, unpretentious, personable, accommodating, effortless and discreet service, ultimate with the highest level of diligence in in making the Mayfair House service come to life.
ESSENTIAL JOB FUNCTIONS:
- Take and serve guest orders promptly and according to service manual.
- Do all necessary set-up and side work as assigned.
- Answer any guest questions about the menu.
- Operate the electronic cash register/P.O.S. system (where applicable).
- Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
- Perform any other job-related duties as assigned.
QUALIFICATIONS:
- At least 1 years of serving experience
- Must have a passion for service
- Ability to effectively communicate with guests and hotel personnel in a professional manner.
In addition to a great work environment, our talented team enjoys:
- Competitive compensation
- Professional development and growth
- Paid time off for personal, vacation, and holiday
- Employee Assistance Program (EAP)
- Room discounts at all Crescent Hotels & Resorts hotel locations
- Parking at a discounted rate
- Daily Employee Meals
- And much more!
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
