SPA SUPERVISOR

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Full-Time

Description

Schedule: 9 - 10 Hours Shifts / 4 days a week

Compensation: 23.50 Per Hour

Why Join Us?

• You'll have the chance to work at a prestigious hotel and spa known for its excellence in guest service.
• Opportunity for career growth and development within the Hilton brand.
• Competitive pay and benefits package available.
  
  

What You'll Do

The Spa Supervisor plays a key role in overseeing the daily operations of the spa and ensuring the delivery of high-quality services to our clients. The Spa Supervisor is responsible for managing staff, maintaining regulatory compliance, and fostering a welcoming and professional atmosphere. The ideal candidate possesses strong leadership skills, exceptional organizational abilities, and a passion for the dermatology industry.

Responsibilities

• Lead a team of spa professionals to deliver exceptional service to our guests.
• Manage daily spa operations, including inventory management.
• Uphold the highest standards of customer service and satisfaction, ensuring all clients receive personalized attention and care.
• Address client inquiries, concerns, and complaints in a timely and professional manner, striving to exceed expectations at every opportunity.
• Monitor client feedback and implement improvements to enhance the overall client experience.
• Oversee inventory management, including ordering supplies and maintaining appropriate stock levels
• Conduct regular inspections and audits to assess facility cleanliness, equipment functionality, and adherence to established protocols.
• Stay abreast of industry trends and advancements to continuously improve services and offerings.
• Performs other related duties as assigned.
  
  

What We're Looking For

• Minimum of 3 years' experience in a spa role.
• Must be detail oriented.
• Must have excellent communication skills and the ability to communicate effectively orally and in writing.
• Demonstrated leadership experience. Must be able to demonstrate leadership by serving as an example to others with regard to professional behavior, handling multiple tasks, maintaining a positive attitude, and in response to organizational change.
• Proficiency with Microsoft Word, Excel and PowerPoint is required. Must be able to learn new software quickly.
• Must possess excellent leadership, organizational, and computer skills.
• Ability to work effectively and cooperatively with staff, clients, and the public.
• Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
• Ability to maintain confidentiality of information
  
  

Note

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

If you're ready to take your career to the next level and be a part of a world-class spa team, apply now!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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