Training Supervisor

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

• • Retail and Dining at Horseshoe Bay Resort
  • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

General Duties:

· Implement and oversee training programs related to systems, orientations, product rollouts, and general resort operations.

· Facilitate classroom training sessions, ensuring engagement and knowledge retention among associates.

· Monitor and support the Training Coordinator in executing daily training responsibilities.

· Ensure training records and documentation are compliant with company policy.

· Develop, create and manage training content, utilizing Adobe Suite, UKG and Microsoft 365.

· Collaborate with various departments to assess training needs and deliver appropriate learning solutions.

· Identify, evaluate, and manage relationships with external training vendors and resources.

· Assist with training program budgeting, tracking expenses, and ensuring cost-effective training solutions are implemented.

· Support and enhance performance management initiatives and associate recognition programs.

· Design and maintain digital and analog training materials, presentations, and recognition programs.

· Schedule training sessions, ensuring appropriate meeting space and audio/visual requirements are met.

· Conduct associate focus groups and facilitate engagement meetings as needed.

· Maintain a high level of confidentiality regarding training and associate records.

· Perform other training and HR duties as assigned.

Employment standards:

· Minimum one year’s experience in Training, Human Resources, Hospitality, or a related field.

· Prior experience in training and development in the hospitality industry preferred.

· Strong facilitation, communication and presentation skills.

· Experience with learning management systems a plus.

· Strong business acumen and ability to manage training budgets.

· Proficiency in Microsoft 365 (Word, Excel, PowerPoint), UKG and Adobe Suite.

· Ability to engage with individuals at all levels of the organization.

· Bilingual in Spanish a plus.

· Ability to work independently and manage multiple projects simultaneously.

Physical & Mental Requirements:

· Moderate lifting and carrying, 15-25 pounds.

· Able to bend, stoop, reach and stretch repetitively.

· Must have normal vision with corrective lens.

· Sit for extended periods of time.

· Can stand for extended periods of time.

· Walk as a daily routine.

· Communicate effectively with general public.