Technical Sales Specialist

Objective / Purpose of Job

• Develop and maintain customer contacts in conjunction with the Director of Sales and Marketing, as assigned.
• Aid in the development of equipment, tooling, data collection and analysis, operational processes and quality processes on current and future projects.
• Work closely with the Director of Sales and Marketing to evaluate the feasibility and potential value of new products and customers.
• Aid in preparing budgetary process.
• Represent Sales Department at Engineering, Manufacturing and Production meetings.
• Involvement in Quality System reporting and improvements.

Specific Duties

• Continuous updating of customer item forecasts by account to assist Purchasing and Production efforts in scheduling resources and to reduce lead-times.
• Ensure initial purchase orders for new products are entered and scheduled in conjunction with Product Development Engineer.
• Aid in sales input for operating software.
• Identify new customers/products to support budgeted objectives.
• Develop customer quotations in conjunction with Product Development Engineer.
• Research and report on various market and competitive issues.
• Provide assistance to the Customer Service Representative as needed.
• Attend weekly Staff Meetings on behalf of the Sales Department and report on findings.
• Submit monthly reports for Quality System.
• Travel to customer(s) when necessary and feasible.
• All other duties as needed or assigned.

Paperwork Requirements

• Monthly report to supervisor on status of projects
• Monthly Product & Key Customer Report to supervisor, President/CEO, and Operations Manager
• Non-Disclosure Agreements
• Request for Quotation (RFQ)
• Production Sample Request
• Engineering Production Release
• Product Change Request(s)
• Request for Inventory Item Change
• Deviation Authorization
• Reports as required for budgeting purposes
• Maintain files for Medical, Regulatory and FDA registrations

Communication Requirements

• Good organization skills so follow-up is completed on a timely basis to customers
• Must have a pleasant demeanor and excellent verbal and written skills.
• Must be able to develop and deliver effective presentations to customers, as well as answer any questions they might have.
• Must be able to communicate effectively to our customers via written communication, telephone and the internet.
• Provide direct communication to manufacturing, as needed.

Quality System

• Understanding of Quality Policy and how position contributes to the fulfillment of Crescent’s Quality Policy
• Understanding of applicable Corporate and Process Objectives and how position contributes to the fulfillment of these objectives
• Maintains a focus on customer requirements and their satisfaction
• Participates in Corrective and Preventive Actions, which includes notifying personnel of the need for any Corrective and/or Preventive Actions
• Follows and adheres to policies and procedures, which includes work instructions
• Is aware of how changes affect Crescent’s Quality Management System
• Suggests Improvement

Personal Growth Requirements

• Be willing to learn new computer skills applicable to Sales and Marketing initiatives

Reporting Relationships

• Per organizational chart

Evaluation and Advancement Requirements

• The position will be evaluated annually using the performance appraisal form

Authority

• Has the authority to make any decisions required to complete job duties

Substitution and Cross-Training Requirements

• Will learn Sales Order Entry to back up the Customer Service Representative.

Hiring Requirements

• Must effectively communicate both oral and written communications in a professional manner with all employees and customers
• Must be comfortable with making decisions
• Previous management experience is required, unless promoted from within the organization
• Must have three to five years previous experience in technical sales. Familiarity with Engineering principals and concepts is preferred
• Must be able to work with production and planning to establish accurate lead-times and shipping guidelines before making commitments to the customer
• Must be in agreement with Crescent Manufacturing Company’s Mission/Vision Statement and be willing to be an active participant in helping to meet the company goals
• Must have good organizational and planning skills
• Must be proficient in Microsoft Office 2010 and detailed spreadsheet applications

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 3 years (Preferred)

Ability to Commute:

• Fremont, OH 43420 (Required)

Work Location: In person

Salary : $65,000