What are the responsibilities and job description for the Account Manager Trainee position at Crescent National Consulting?
We’re looking for a driven and ambitious Account Manager Trainee to join our innovative team in San Antonio. In this role, you’ll be a key player in our customer acquisition efforts, ensuring a smooth and efficient sales process from the first point of contact to finalizing sales and generating referrals. Your focus will be on building relationships with new customers and securing lasting partnerships.
As an Account Manager Trainee, you’ll also have the unique opportunity to collaborate closely with senior leadership and clients. Your insights and feedback will be vital in improving our customer outreach and sales processes, helping us prevent issues and resolve challenges quickly. You’ll serve as the primary point of contact for potential customers, working to drive satisfaction and build loyalty by consistently meeting their needs.
Key Responsibilities:
- Confidently close contracts with new customers, focusing on driving repeat business and referrals.
- Provide training and support to customers, ensuring they are fully satisfied with the products and services offered.
- Manage all communication and account-related matters, ensuring a seamless client experience.
- Ensure timely delivery and successful implementation of products and services, aligned with customer objectives.
- Address time-sensitive issues or requests to maintain a high standard of customer service.
- Engage in continuous training sessions aimed at leadership development, team collaboration, and mentoring skills.
- Support the onboarding and growth of new team members through training and development.
What We’re Looking For:
- No prior experience is required; we offer comprehensive training and virtual support.
- Proven track record of stability in previous roles and a desire to build a long-term career.
- Excellent organizational skills, with the ability to juggle multiple tasks, projects, and accounts with precision.
- A proactive, solution-focused mindset with prior experience in customer-facing roles.
- Strong reliability, independence, and attention to detail.
- Excellent communication skills and emotional intelligence to connect with clients effectively.
Preferred Qualifications:
- A degree in Management, Business, Marketing, Entrepreneurship, or a related field.
- A natural leader with a reputation for integrity, humility, and a genuine passion for helping others.
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Benefits:
- Employee discount
- Referral program
- Relocation assistance
- Tuition reimbursement
Schedule:
- Day shift
Work Location: In person
Salary : $48,000 - $58,000
