What are the responsibilities and job description for the Sales Coordinator position at Crescent?

Join Crescent Hotels & Resorts as the Sales Coordinator for The Westin Tempe, where contemporary luxury meets the vibrant energy of downtown Tempe. This dynamic 290-room hotel offers a sophisticated retreat for business travelers, vacationers, and locals alike, with an unmatched location near Arizona State University and Tempe's bustling Mill Avenue District.

At The Westin Tempe, guests are immersed in a modern desert aesthetic, complemented by elevated dining experiences; Terra Tempe, Cup of Joe, and Skysill, a rooftop oasis offering breathtaking views of the Tempe skyline. The hotel's vibrant atmosphere makes it a destination for both relaxation and connection, blending seamlessly with the lively local culture.

We are committed to providing you with :

Excellent compensation package.
An exceptional benefit plan for eligible associates and your family members.
401K matching program for eligible associates.
Discounts at our Crescent managed properties in North America for you and your family members.

As the Sales Coordinator, you'll be improving the sales team's productivity and ability to maximize selling time by handling administrative tasks and conducting "light" sales activities.

Here's what you will be doing each day :

Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information.

Responsible for assisting clients with reservations and booking the reservations through hotel database.

Create group bookings, manage rooming lists, and handle changes.

Assist clients with vouchers as well as folio and billing inquiries.

Be point of contact for pick up reporting and distribution of resume and BEO packets to teams.

Politely and professionally answers the telephone and greets clients.

Maintain an organized professional-looking office environment

Maintain an accurate and easy-to-use filing system for storing sales documents.

Create and distribute reports necessary for the department.

Develop professional sales presentation materials, with guidance and utilizing available resources.

Respond to inquiries - inbound phone, written, advertising, tradeshows.

Conceptualize, draft, and send well-constructed and professional correspondence and proposals.

Host property tours, familiarizing customers and potential customers with property features, products and services.

Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.

Other duties as assigned. The successful candidate will have :

Strong Computer skills including word processing, spreadsheets, and brand property Management System(s).

Exercise excellent communication and listening skills.

Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.

Lead with Heart - Be kind, passionate, and hospitable.

Be Accountable - Take ownership and deliver results.

Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.

Six months or more of experience in sales.

Experience with the front desk and Marriott systems are preferred

Who you are :

Hospitality driven, skilled in building relationships, and excellent at navigating computers and multiple projects.

Experienced in administrative tasks, phone manner, executing deadlines, and facilitating calls.

Marriott systems experience preferred.

If you're ready to be part of the sales team at one of Tempe's most exciting destinations and thrive in a dynamic, fast-paced environment, we'd love to hear from you!

You belong. We care. Shine Bright.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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