Description

POSITION SUMMARY

Manage all research, data analysis, budgeting, and supervisory aspects of National HIV Behavioral Surveillance (NHBS), National Institute of Health (NIH), and other research and intervention programs as assigned. Manage programs, research projects, budgets, services, and staff, including HIV testing, sexually transmitted disease screening and referral to treatment, rapid Hepatitis C testing and care coordination, PrEP (Pre-Exposure Prophylaxis) navigation, and syringe service programming. Oversee and ensure deliverables for CDC, OPH, and other funding sources. Works collaboratively with Prevention Managers to support the New Orleans Syringe Access Project (NOSAP), and venue-based testing/outreach. Integrate CTR into other Prevention and Primary Care programs. Work with other departments to ensure successful linkages to follow-up services. Manage all data collection, analysis, reporting and dissemination for programs for the purpose of improving customer service, obtaining CDC and other governmental and private funding, educating state and city agencies as well as the academic world and general public. Network & liaison with community members and stakeholders. Ensure all reporting and evaluation mechanisms are complied with. Liaison with OPH, CDC, NIH, HRSA, and other NHBS sites throughout the country. Manage NHBS full time staff, temporary staff, masters level interns, and volunteers. Manage all operations of formative research (qualitative ethnographic research) and primary data collection (survey research and biomedical testing). Serve as primary liaison with principal investigators and with CDC, NIH, and other project officers.

AGENCY PERFORMANCE STANDARDS

• Maintain high level of professionalism and ensure confidentiality.
• Treat clients, staff, volunteers, board members, etc., with dignity and respect.
• Aid co-workers as needed.
• Demonstrate initiative by actively participating in the resolution of problems.
• Ask for assistance when learning new information or job duties.
• Take all necessary measures to properly use and maintain supplies and equipment.
• Respect the rights of co-workers to a productive workplace.

KEY RESPONSIBILITIES

• Oversee operations of NHBS, NIH, and other assigned grant management and programming
• Oversee all administration functions including IRB submissions, budget and expense accounting for the multiple studies in Prevention, including NHBS, NIH, and other grants as assigned.
• Oversee data management and deliverables for CDC, NIH, HRSA, and state, including managing uploading of data to funders' web portals.
• Ensure HIV CTR, including Enhanced CTR, rapid Hepatitis C (HCV) and Syphilis Health Check (SHC) tests are properly carried out, including working with LA OPH to coordinate activities and train HIV/HCV counseling staff, PMC providers, and volunteers/interns.
• Supervise all staff; supervisor(s), team leads, interns and volunteers associated with programs.
• Assist in creating and oversee internal, client-level databases for various programs.
• Manage a clincard system or other incentive programs used for various studies.
• Oversee Recruitment, training, and administration of all aspects of volunteer groups, Community Advisory Board (CAB) members, and interns for the research programs.
• Collaborate with department staff and community partners to conduct outreach and testing in venues; promote prevention services, with an emphasis on HIV, HCV, STD testing/treatment, and PrEP access.
• Oversee program evaluation methods. Work with staff to complete all internal/external reporting requirements in timely and professional manner, including OPH and CDC Evaluation Web. Coordinate data collection, analysis and reporting to funders as required.
• Author/draft documents, new articles, research papers, abstracts, SOPS, etc. to engage in communication with other organizations doing IDV/STD prevention AND conference/academic dissemination to ensure a broad base of ideas and technical support is available to the community and document CrescentCare's successes
• Produce or assist in producing grant proposals. Assist budget development and tracking for funded programs'
• Other duties as assigned

CULTURAL HUMILITY, COMPLIANCE & QUALITY ASSURANCE STANDARDS

• Actively engage in continuous critical self-reflection and life-long learning to understand, accept and celebrate the differences of both our staff and our patients.  These differences include but are not limited to LGBTQ, communities of color, HIV individuals, immigrants, the medically underserved, individuals across the socioeconomic divide, people living with disabilities and any patient that needs our care.
• Identifying and working to positively improve employee and client satisfaction by upholding CrescentCare’s mission and values through respectful dialogue, constructive feedback and strategic planning.
• Cooperate with the Agency’s Quality Assurance and Improvement Program. Includes actively participating in all required trainings, and in creating a culture of quality improvement. Cooperation with the quality program will be considered for performance reviews. 
• Cooperate with the Agency’s Compliance Practices. Includes immediately reporting issues, actively participating in required trainings, following HIPAA regulations, and assisting in creating a culture of compliance. Also includes compliance with written standards and all applicable federal and state laws. Cooperation with compliance will be considered for performance evaluations. 
• Not currently listed as excluded or sanctioned by the Department of Health and Human Services, Office of Inspector General (OIG), the General Services Administration (GSA), or excluded from participation in any federal program.  Agrees to promptly notify supervisor in the event of any such debarment, exclusion, conviction, threat or indictment occurring during the term of employment. 
• Comply with the Agency’s Compliance Practices, which include reporting conduct or events that potentially violates any laws or the Agency’s written compliance standards.  will be met by disciplinary action, up to and including possible termination. 
• Adhere to all practices specified in the Employee Handbook and Agency Operating Procedures.

POSITION REQUIREMENTS

• Master's degree in public health, anthropology, sociology, or similar field required
• 5 years' relevant professional experience (public health, non-profit, research) required
• 2 years grant, research, or public health program management and staff supervisory experiences required.
• Experience in ethnographic or survey research required.
• Basic HIV/AIDS and STD knowledge required.
• Experience with qualitative and quantitative data analysis preferred.
• Knowledge of survey design and data analysis software preferred.
• 2 years’ experience directly supervising staff preferred.

***Please note that this position is contingent upon government funding***

SKILLS & COMPETENCIES

• Ability to work in different environments, including community venues and outdoors in differing weather conditions.
• Ability to work during non-traditional hours and on weekends.
• Flexible and non-judgmental ability to work with stigmatized populations and the general population.
• Culturally open when interacting with populations/clients of different backgrounds and value systems.
• Necessary technical skills to use electronic health record, incident reporting system, email, and other information systems.
• Ability to relate to all persons, especially key populations including Black Men who have sex with Men.
• (MSM) Latino MSM, MSM, Transgender Individuals, Injection Drug Users, and High-Risk Heterosexuals.
• Excellent verbal and written communication skills
• Ability to take initiative, problem-solve and follow through on tasks and duties to completion.
• Able to multi-task and function in an office with high call volume and face to face patient encounters
• Possess telephone etiquette skills to provide customer service for all patients.
• Able to manage time effectively, report to shifts on time, and complete full wade shifts.
• Ability to return communication in a timely manner including same day as necessary.
• Willingness to provide services at community locations.
• Ability to complete tasks in a timely manner.
• Willingness to pick up testing shifts.
• Spanish Language Skills (Preferred)

ESSENTIAL PHYSICAL REQUIREMENTS 

• Be able to stand for extended periods of time (3-4 hours) for outreach and community events.
• The ability to lift and carry 25-pound boxes (condom and counseling supplies) for outreach events.
• Ability to climb stairs to do in community venues and social events in urban locations with limited or no ADA compliance services in office-based and community-based settings where climbing several flights of stairs might be necessary.
• May need to lift up to 25 pounds in equipment and supplies.

Qualifications