Regional Manager

Cresten is seeking an experienced and dynamic Regional Manager to oversee a portfolio of apartment communities. The ideal candidate will have a proven track record in property management, strong leadership skills, and a commitment to delivering exceptional customer service. This role involves strategic planning, financial oversight, and the ability to drive performance across multiple properties.

Duties/Responsibilities

• Operational Oversight: Manage the day-to-day operations of assigned properties, ensuring compliance with company policies, state and federal regulations, and safety standards.
• Team Leadership: Recruit, train, and mentor on-site property managers. Foster a positive and productive work environment.
• Financial Management: Prepare and manage annual budgets, monitor financial performance, and implement cost-saving initiatives. Analyze operating statements and provide reporting on budget management, occupancy, leasing trends, and overall property performance.
• Resident Relations: Enhance resident satisfaction through effective communication and timely resolution of issues. Develop and implement community engagement initiatives.
• Marketing and Leasing: Develop and execute leasing strategies. Monitor occupancy rates and implement plans to achieve and maintain high occupancy.
• Property Maintenance: Ensure properties are well-maintained and meet company standards. Work in conjunction with the Senior Facilities Manager on maintenance operations within each property.
• Performance Analysis: Utilize key performance indicators (KPIs) to assess property performance and develop action plans for improvement.
• Compliance and Risk Management: Ensure properties adhere to local, state and federal housing regulatory requirements. Manage risk by conducting regular audits and inspections.
• Other related duties as assigned
  
  

Required Skills/Abilities

• Demonstrating initiative, strong supervisory and organizational skills, judgment, and discretion in making independent decisions.
• Using initiative and independent judgment within general policy guidelines and defining problem areas, analyzing data, preparing formal recommendations and carrying out solutions.
• Recognizing and reporting safety problems and make recommendations for solutions.
• Operating standard office equipment, including job-related computer hardware and software applications, including Microsoft Office Products.
  
  

Education And Experience

• 5 years experience, latest role as Regional Manager of at least 1,000 units, with multiple site experience (preferred)
• Experience managing staff of 10 , including maintenance technicians
• Experience in residential apartment marketing and management and knowledge of applicable laws and regulations.
• Ability to analyze financial data and develop strategic plans
• Proficient with Yardi Voyager (preferred)
• Knowledge of multiple PC software packages such as MSOffice suite
  
  

Work Environment

• Work is performed in a small office setting as well as various properties and construction sites.
  
  

Travel Requirements

• Within Sioux Falls and regional areas on a daily/weekly/monthly basis.
  
  

Physical Requirements

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel.
  
  

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