What are the responsibilities and job description for the Director of Catering position at Crestline Hotels & Resorts?
Westin VA Beach Town Center is looking for a seasoned Sales Manager.
The Director of Catering will be responsible for selling, planning, and overseeing all sales of banquet functions and rooms booked at the hotel.
Key Duties & Responsibilities
The Director of Catering will be responsible for selling, planning, and overseeing all sales of banquet functions and rooms booked at the hotel.
Key Duties & Responsibilities
- Selling social catering events, servicing accounts, developing, and following up on leads for assigned markets.
- Negotiates and finalizes contracts and banquet event orders (BEO) by meeting with and/or
- telephoning clients.
- Achieves sales goals.
- Planning and detailing each event booked, oversight of the entire function
- Anticipates (or reacts to) group problems and provides solutions.
- Prepares specialized reports, as needed.
- Keeps abreast of budgeted revenue goals and assists in putting together plans and actions or originates and generates business
- Ensures that all guest checks, payments, master folios, and advanced deposits are submitted to accounting; ensures that any other information, which is necessary and/or helpful for successful catering business, is submitted to appropriate departments.
- Represents company at trade association meetings to promote the property.
- Communicates directly with Executive Chef, Banquets, and Conference Services regarding all changes to the set-up and final counts.
- Belongs to associations that influence and aid in continuing education and securing future business.
- Completes catering forecast and updates it regularly and assists with the budgeting process
- Manages the Catering team, including Catering Sales Managers and/or Catering Sales Coordinator
- Bachelor’s degree from an accredited university plus at least three (3) years of hotel catering sales experience; or high school diploma or GED plus five (5) to six (6) years of experience in hotel catering sales; or any equivalent combination of experience
- Must have at least two (2) years of experience managing employees.
- Previous experience as a Catering Manager or Director of Catering in a hotel with a proven success record is highly desired.
- Lead the catering team towards the set goals.
- Create and implement advertising and marketing ideas to obtain business.
- Create banquet space atmosphere.
- Establish and maintain effective working relationships with others.
- Listen well, and communicate effectively, both orally and in writing, with others.
- Efficiently and effectively use Microsoft Outlook, Word, and Excel, and the Property Management System
