What are the responsibilities and job description for the Hilton Beachfront Resort and Spa- Front Desk Associates position at Crestview Management, LLC?
Front Desk Associates
Hilton Beachfront Resort and Spa
Location: Hilton Head Island, SC, 29928
Job Description
The Hilton Beachfront Resort and Spa is seeking Front Desk Associates to join our team. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.
Responsibilities
- Greet guests and check them into their rooms
- Answer phone calls and respond to guest inquiries
- Assist guests with any needs or requests they may have during their stay
- Handle cash and credit card transactions accurately and efficiently
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Proficient in Microsoft Office and other computer programs.
- Flexible schedule, including weekends and holidays.
- Experience in Hilton ONQ system will be an added bonus.
If you are a friendly and outgoing individual with a passion for customer service, we encourage you to apply for this exciting opportunity at the Hilton Beachfront Resort and Spa.
