Hotel Sales Manager

Location: Phoenix, AZ, 85008

Job Description:

The Hotel Sales Manager will be responsible for developing and implementing sales strategies to increase revenue and occupancy rates for the hotel. The ideal candidate will have a proven track record of success in hotel sales, excellent communication and negotiation skills, and the ability to build and maintain relationships with clients and partners.

Responsibilities:

• Sales Generation: Actively solicit new business through prospecting, sales calls, site tours, and networking. Manage existing accounts to ensure repeat business and build long-term relationships with clients.  Develop and implement sales strategies to increase revenue and occupancy rates
• Event Planning & Coordination: Work closely with clients to understand their event needs and customize proposals for corporate events, weddings, banquets, and social gatherings. Coordinate event logistics, including menu selections, room setup, AV requirements, and timelines.
• Revenue Growth: Develop and implement strategies to meet and exceed revenue targets for catering and events. Identify opportunities to upsell services such as AV equipment, specialty menus, and rooms
• Client Relationship Management: Provide excellent customer service throughout the sales and event planning process. Serve as the main point of contact for clients, ensuring all their needs are met and any issues are resolved in a timely manner.
• Collaboration: Liaise with the banquet, kitchen, and operations teams to ensure seamless execution of events. Communicate event details to ensure high-quality service delivery.
• Contracts & Proposals: Prepare accurate proposals, contracts, and banquet event orders (BEOs) to capture client specifications. Ensure compliance with Marriott standards and policies.
• Market Trends: Stay informed about industry trends, competitor offerings, and local market conditions. Use this knowledge to develop and adjust sales strategies accordingly.
• Reporting & Administration: Maintain accurate records of sales activities, revenue reports, and customer interactions using CRM tools. Track event performance and client feedback for continuous improvement.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field
• Minimum of 5 years of experience in hotel sales
• Excellent communication and negotiation skills
• Proven track record of success in sales
• Ability to build and maintain relationships with clients and partners
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office and CRM software
• Willingness to travel as needed