What are the responsibilities and job description for the Front Desk Staff position at Crestwater Dental?
Overview
We are seeking a dedicated and organized Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a smooth operation at the front desk. This role requires strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage incoming calls, providing information and assistance with professionalism and courtesy.
- Perform data entry tasks accurately, maintaining up-to-date records and files.
- Assist with scheduling appointments and managing calendars for staff members.
- Handle inquiries and resolve issues promptly to enhance customer satisfaction.
- Maintain an organized front desk area, ensuring all materials are stocked and readily available.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Proofread documents for accuracy before distribution or filing.
Skills
- Strong customer service skills with a friendly demeanor.
- Proficient in data entry and office management practices.
- Excellent phone etiquette to handle calls professionally.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Experience as a dental receptionist or personal assistant is advantageous.
- Familiarity with computerized systems for scheduling and record management.
- Attention to detail for effective proofreading and document handling.
Join us in creating an inviting atmosphere where clients feel valued and supported!
Job Type: Full-time
Pay: $14.37 - $20.00 per hour
Expected hours: No less than 30 per week
Benefits:
- 401(k)
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Work Location: In person
Salary : $14 - $20