What are the responsibilities and job description for the Front Desk Staff position at Crystal Eyecare?
Company Overview
Located in Cypress, Texas, our practice specializes in comprehensive eye care services for all ages. We are dedicated to providing exceptional medical eyecare, including treatment for conditions such as dry eyes and glaucoma, alongside a wide selection of eyeglasses and the latest contact lens technologies.
Summary
As a Front Desk Associate at our private office in Cypress, TX, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. This role is vital to our mission of delivering high-quality eye care by managing patient interactions and supporting our administrative operations.
Responsibilities
- Greet patients warmly and manage front desk operations efficiently.
- Schedule appointments and manage the office calendar to optimize patient flow.
- Handle patient inquiries and provide information about services offered.
- Assist with insurance verification and processing patient paperwork.
- Maintain accurate patient records and ensure confidentiality at all times.
- Coordinate with medical staff to ensure smooth communication regarding patient needs.
- Manage office supplies and inventory to support daily operations.
- Provide excellent customer support to enhance patient satisfaction.
Qualifications
- Proven experience as a medical receptionist or in a similar administrative role within healthcare.
- Strong organizational skills with the ability to manage multiple tasks effectively.
- Excellent communication skills for interacting with patients and staff.
- Familiarity with office management procedures and basic medical terminology is preferred.
- Proficient in computer literacy; experience with electronic health records is a plus.
- Ability to work collaboratively in a team-oriented environment.
- Customer support experience is essential for ensuring patient satisfaction.
If you are passionate about providing excellent service in a healthcare setting and want to be part of a dedicated team, we invite you to apply today!
Job Type: Full-time
Pay: $12.50 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
Work Location: In person
Salary : $13 - $15