What are the responsibilities and job description for the Process Technician Supervisor position at Cretex Medical Component and Device Technologies?
Overview
Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry. Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assembly. Learn more at www.cretexmedical.com.
Process Technician Supervisor Position Summary:
The Process Technician Supervisor is responsible for the leading of a team of Process/Set up technicians along with oversight and training of installation of molds, development of process parameters, support of validation activities, and troubleshooting production issues for new and existing tooling. This role drives continuous improvement to the methods of manufacturing and ensures a safe and procedural compliant work environment.
Responsibilities
Production Supervisor Responsibilities:
- Utilize scientific molding principles to establish capable processes for new and existing tooling
- Execute validation protocols (IQ/OQ/PQ) that comply with FDA regulations
- Troubleshoot technical issues and lead root cause/corrective action investigations
- Support Operational Excellence by identifying and executing initiatives that lead to improved performance
- Provide technical coaching and feedback to production employees and the support team
- Ensure complex molds are installed and removed according to the setup sheets and instructions
- Inspect molded parts using basic metrology tools and equipment
- Ensure no production time or yield is lost because of faulty setup
- Serve as a resource for Setup Technicians
- Read and comply with work instructions, set up sheets, and checklists
- Enter production information into the ERP system on a timely basis
- Accurately records and reports hours worked
- Support and comply with the company Quality System, ISO, and medical device requirements
- Read, understand, and follow work instructions and standard work
- Partner with other business segments: sales/marketing, customer service, engineering, quality, and finance
- Understand customer needs and the core business markets we serve
- Ensure business systems are implemented, maintained, and functioning properly
- Ability to work in a manufacturing environment
- Enforce company standards by following and enforcing policies and procedures
- Communicate and deliver employee communication tools for job performance to include annual performance goals, employee recognition, training, and development, coaching and counseling
- Understand customer needs and the core business markets we serve
Qualifications
Requirements:
- Associate’s degree, other education in the Plastics field, or 5 years of injection molding experience to include setup, cleanroom, medical polymers, and small-micro molded components
- Minimum of 2 years managing direct reports in supervisory role.
- Understand the rheology of polymers
- Troubleshoot issues using disciplined root cause analysis tools
- Understand a variety of plastic injection molding machines and secondary operations equipment
- Ability to read and understand quality plans
- Strong verbal and written communication skills
- Experience using part prints
- Ability to read, comprehend, follow, and document work instructions, standard operating procedures, and training documents
- Mechanical Aptitude
- Dexterity and hand and eye coordination
- Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
- Clear and effective verbal and written communication skills
- Ability to work onsite in a manufacturing environment
Preferred Knowledge, Skills, and Abilities:
- Continuing Education; including participation in local chapters, associations, and/or organizations
- Supervisory Certificates
- Functional experience
- Quality and/or Operational Excellence training such as Lean, Six-Sigma, ASQ-CQE, etc.
- Working knowledge of ISO 9001/13485
- Mechanical Aptitude
