What are the responsibilities and job description for the Oyster Bar Shucker position at Crew NY?
Grand Banks is seeking a superstar Oyster Bar Shucker with upscale, high-volume restaurant experience to join our award-winning front-of-house team (this is a tipped role). Working closely with nationally-acclaimed culinary director, Kerry Heffernan, and Billion Oyster Project Oyster Bar Shuckers are an integral part of our Crew.
VENUE
Grand Banks
Grand Banks is a celebrated oyster bar aboard a historic sailboat docked in Tribeca. Named "The Absolute Best Waterfront Restaurant in New York" by New York Magazine and one of the "Best Waterfront Restaurants in the World" by CNN Travel, Grand Banks features sustainably harvested oysters, nautically inspired cocktails, and awe-inspiring views.
DETAILS
Job Overview
Position Summary
Our oyster bar shucking team are rockstars. They are guest-facing and stationed at our oyster bars for all guests to see and interact with. They are highly skilled practitioners who are the center of attention within our venues. They have the opportunity to create a special, and personalized experience for our guests by sharing their in-depth knowledge of the oysters we offer on our menus.
Oyster Bar Shuckers also ensure the cleanliness, freshness, proper shucking, and service of the oysters. Shuckers should be enthusiastic, hard-working, and have the willingness to learn and grow on the job.
In addition to shucking oysters quickly and consistently, our shuckers provide a clean and friendly environment for our guests and personalize our commitment to sustainability, hospitality, and memorable dining experiences.
Must love sunsets.
Essential Duties & Responsibilities
- Execute proficient oyster shucking and plating duties in a fast-paced environment while upholding Crew's service standards and ensuring exceptional guest satisfaction.
- Mastering knowledge of Crew oyster offerings including name, origin and tasting notes
- Learn and maintain knowledge of Crew food and beverage menu items
- Engage with guests in a courteous and knowledgeable manner, warmly welcoming them, providing menu insights, making recommendations, and addressing inquiries with clarity and confidence
- Skillfully manage order-taking and fulfillment while maintaining a tidy and well-organized workstation
- Regularly clear and sanitize guest bar area in front of your station, set and reset silverware and glassware, refill waters and maintain a tidy station for seated and upcoming guests
- Maintain a clean and polished professional appearance at all times, adhering to Crew established dress and uniform policies
- Comply with Department of Health established standards for food preparation, handling techniques and safety protocols particularly with regards to the handling of fresh oysters
- Set up your station in a timely manner and according to Crew specifications including proper levels of ice, adequate product stock and necessary accompaniments specific to your station
- Maintain safety and DOH health compliance at your station at all times, including proper oyster knife handling and storage, wearing gloves while handling food, proper set of hand wash and sanitizer stations.
- Communicate and collaborate effectively and professionally with colleagues and management to ensure a smooth and seamless operation and workflow
- Assist fellow team members when necessary to ensure unparalleled guest experience
- Breakdown station entirely, perform cleaning tasks of your area at the conclusion of each service leaving station clean and completely free of loose equipment and debris
- Store food from your station properly and safely according to Crew training and DOH standards
- Properly discard of all trash and oyster shells according to venue protocol
Minimum Qualifications
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of th is position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the functions of this job, an employee must walk, stand, or remain stationary during entire the shift. Employee must be able to continuously reach, bend, lift, carry, stoop and wipe with the potential for slipping or tripping. Employee must frequently wash their hands and lift or move up to 35 pounds.
Benefits
