What are the responsibilities and job description for the Technical Product Analyst position at Crew?
Duration: FTE
Location: MO- St. Louis, Hybrid 3-4 days on site
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew project management associates help control the scope, schedule, and cost of projects, while building skills to grow into roles as project and program managers.
Responsibilities
At Turnberry, Inclusion is one of our core values. We are fully invested in and focused on hiring and growing a diverse team of high performers. We’re committed to creating a positive and connected work environment for all. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Location: MO- St. Louis, Hybrid 3-4 days on site
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew project management associates help control the scope, schedule, and cost of projects, while building skills to grow into roles as project and program managers.
Responsibilities
- Understanding Business Needs:
- Collaborate with stakeholder groups to identify, understand, and capture the functional needs of product stakeholders and define non-functional requirements to ensure value is delivered
- Communicating Needs and Enabling Teams to Deliver Quality Products:
- Communicate business needs, write definition-of-ready user stories, and incorporate architectural changes recommended by engineering
- Maintain groomed backlog for business stakeholder priorities, ensuring the greatest value is delivered soonest
- Make Teams Awesome:
- Leverage agility tools (e.g. Jira) ensuring data quality and recommend strategies to optimize team performance and achieve overall department objectives
- Delivering Iterative Value:
- Work with TPO to ensure team’s work creates iterative value
- Plan delivery of iterative value with other TPOs and prioritize/groom backlog accordingly to ensure highest level of quality
- Manage unaddressed issues and collaborate with TPO on resolutions
- Owning Product Health:
- Identify and monitor tech product health metrics (e.g. KPIs, defect trends, compliance and security) to ensure business outcomes
- Consult with TPO on recommended amount of team capacity is utilized for improving technical product health and driving down technical debt (e.g. integration and deployment of tooling, test automation, etc.)
- Contribute to the completion of specific programs and projects
- Assist team and Delivery Managers with Go to Production support in mail order pharmacies
- Bachelor’s degree in related field or equivalent work experience
- 1-3 years relevant experience, previous coding or business analysis experience preferred but not necessary
- Experience working in technology or in close engagement
- Microsoft Office
- Agile requirement tools (JIRA, Rally, etc.), collaboration tools (HipChat, Slack, Confluence, etc.), diagramming and drawing tools (Visio, etc.)
- Experience writing user stories
- Knowledge of user experience and solution design essential
- High degree of comfort in fast-paced dynamic/ambiguous environment
- Ability to balance technical knowledge with business possibility and acumen
- Ability to work cross functionally with Engineering, Compliance, IRM, Infrastructure, and Software Engineering
- Passionate stakeholder advocate with ability to identify and meet customer needs within agile framework
- Knowledge of PBM, project development, and process mapping
- Healthcare industry experience helpful
- Demonstrated effective analytical skills, facilitation and negotiation skills, written and verbal communication skills
- Willingness to work a flexible schedule to accommodate business and travel requirements
At Turnberry, Inclusion is one of our core values. We are fully invested in and focused on hiring and growing a diverse team of high performers. We’re committed to creating a positive and connected work environment for all. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Salary : $62,000 - $85,000
