Health Services Manager

Hours: 40 hours per week. Office hours are Monday to Friday, 8:00 am to 4:00 pm.

Pay Rate: $33.62 to $35.39 per hour

Education/Experience: Bachelor's degree with 3 years of experience working in social services or related setting and currently enrolled in a Master's program in Public Health, Social Work, Psychology, Human Services or related field required; or Master's degree in related field with 2 years of experience working in social services or related setting strongly preferred.

Benefits:

• 19 days of PTO and 12 paid holidays per year
• Free clinical supervision and CEUs
• Monthly contribution of $100 towards qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Several dental plan options; vision benefits
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Generous retirement plan contributions
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

As a Health Services Manager, you will:

• Assist the Program Director in the day-to-day clinical/service delivery operations of the Healthy Connect San Diego program.
• Oversee a multi-disciplinary team who provide outreach, engagement, and care coordination to clients in homes and in community-based sites.
• Monitor the delivery of service, including outreach, engagement, care coordination, individual health action plan creation, and staff consultation.
• Lead case consultation meetings.
• Assist with managing the program and ensures compliance with all Managed Care Plan and CRF regulations.
• Support staff by assisting in training, and supervising team members.
• Supervise medical records management within the program.
• Provide outreach, engagement, field-based work and care coordination to members as needed.
• Coordinate with health plans to ensure accurate, timely, and quality service delivery and compensation for services.

Additional Qualifications and Skills

• Experience working with individuals with serious mental illness (SMI) or other chronic health conditions preferred
• Management and/or leadership experience strongly preferred
• Ability to demonstrate leadership and knowledge about the provision of care coordination services.
• Ability to thrive in a fast-paced, collaborative work environment, and have a can-do attitude
• Proficient computer skills, including MS Office
• A valid California driver's license in good standing and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position. In addition, proof of insurance is required prior to driving personal vehicles on company business.
• Able to pass criminal/background clearance

Healthy Connect San Diego is a great place to grow, come join our awesome team.

Healthy Connect Adult Services is a program of Healthy Connect San Diego. We provide care coordination to people with complex physical and behavioral health needs. Our team has a great retention rate because we have achievable caseload standards and performance expectations, quarterly performance incentives, and a great team culture! We are looking for people who genuinely love to help others in their professional life but also value a healthy work-life balance.

CRF staff members work together to meet the needs of San Diego Countys residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

We are an Equal Opportunity Employer

Health Services Manager