Demo

Call-Out Admin Support Specialist - Brandeis University

CRH
Waltham, MA Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 4/8/2025

Job Description

Come and join our team at Harvest Table with Brandeis University! We are seeking a Call-out Administrative Assistant to manage our union employee call-out line. The primary responsibility will be calling union employees to cover open shifts based on the employee seniority list.

***5:30 AM- 2:00 PM Shift (Monday- Friday-SEASONAL POSITION)

Job Responsibilities

  • Point of contact in the main office
  • Participate in weekly/biweekly managers' meetings to review call-out logs and attendance with the team
  • Manage shift coverage for call outs, PTOs, and vacations for union employees
  • Maintain attendance tracker for each union employee
  • Work closely with managers for attendance reviews. Compiling attendance disciplinary templates for managers to present
  • Maintain PTO and Vacation tracker for the management team
  • Assist managers with finding coverage for union employee's PTO/Vacation requests that are submitted in advance
  • Handle a high volume of phone calls
  • Perform other duties assigned by management

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

  • High School Diploma/GED required
  • 1-2 years previous administrative or office experience preferred
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Excellent verbal and written communication
  • Previous union experience highly desired
  • Customer service: 1 year (Preferred)
  • Bilingual, highly preferred

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on FacebookInstagram and Twitter.

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