Employee Hospitality Ambassador

Job Description

The Hospitality Ambassador is responsible for the guest reception services in the conference center. Ensures that all standards displayed by client are met when receiving guests at the account. They will aid all employees in conference services such as room reservations, communications to catering department, etc.   

COMPENSATION: The hourly rate for this position ranges from $25.00 to 32.00, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

Job Responsibilities

• Performs day-to-day functions overseeing all reservation desk duties and responsibilities. Assist in conference room reservations for onsite employees that is needed.  Conduct in office touring for groups that visit account. Have detailed knowledge of the community spaces with the ability to answer questions about the operation.  

• Assists in the set up and breakdown of event spaces taking direction from the Lead Event Coordinator and Sr. Client Services Manager.  Supports the creation of planograms for programming layouts. Liaison between WPX and café operations 

• Oversees all digital or telecommunications portals regarding requests or inquiries.  Participates in management team meetings.   Facilitate external customer relations; represents Aramark and the client at all meetings and events when needed. Ensures that appropriate sanitation, organization, and safety standards are met using checklists, hands-on supervision, and follow-up.  

• Participates in all catering training programs; helps to develop and implement training programs for hourly, part-time, and student employees.  Develops and is accountable for a safety culture that creates a work environment where no one gets hurt.   Aid in implementation and adherence to all Aramark Catering and Conference initiatives and guidelines.  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.  

Qualifications

• Minimum of two years operational experience in a hotel/banquet setting required.  

• Prior experience with booking of events preferred.  

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).  

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.