What are the responsibilities and job description for the HR Coordinator (entry level), Contact Center-Hybrid Schedule position at CRH?
Job Description
The HR Generalist Coordinator II provides support to Human Resources and operational managers with incoming phone calls and emails to complete day to day field HR activities and ensure successful roll out of HR initiative to the business. Support Human Resources management in daily reporting, administration, and other HR functions.
Job Responsibilities
- Provides customer service to Aramark candidates, employees, managers, etc.
- Answers Human Resources and Talent Acquisition related inquiries via phone, email, and case management system
- Identifies and resolves customer issues by researching, troubleshooting, and/or escalating the issue as necessary; identifies and corrects potential future issues before they arise
- Maintain and update employee and organizational data via HRIS
- Intakes and triages inquiries related to Payroll, Employment Relations, Benefits, etc. as necessary
- Assists candidates and hiring managers with troubleshooting the hiring process, background check, and onboarding processes
- Provides guidance to employees with navigating internal resources including self-service functionality in the HR system
- All other duties as necessary
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- 1 year in Human Resources, Customer Service, or Contact Center preferred
- Bachelor’s degree a plus
- Experience with HR systems, case management systems, etc. preferred
- Strong customer service, verbal, and written communication skills
- Strong attention to detail
- Works well in fast paced, continuously improving environment
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
