What are the responsibilities and job description for the Salesforce Functional Lead - Remote position at CRH?
Job ID: 504799
Exempt
Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.
Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.
Job Overview
Oldcastle Infrastructure Inc. (OII) is looking for a Salesforce Functional Lead. The ideal candidate will have a background in manufacturing, ideally in precast concrete, and will be adept at bridging the gap between business users and technical teams. This role involves gathering key business requirements, documenting existing processes, and working with technical teams to translate these processes into more efficient solutions. This role will also support in regression and validation testing of new designs to ensure they meet business needs and operational standards.
The primary systems that this role will be working to help implement across OII are Logik.Io, CDS, Salesforce/CPQ and SAP SD.
This position will report to the Managers of the Sales COE and will work closely with the design/build and deployment functional and technical teams, the service desk, and other IT teams.
Job Responsibilities
- Requirement Gathering: Collect and analyze business requirements from stakeholders to understand their needs and objectives.
- Process Documentation: Document existing business processes and workflows to translate current state process to the Design team and inform system architecture and design for ongoing implementations.
- Solution Collaboration: Collaborate with COE Architects and Technical teams to translate business processes into efficient solutions using Logik.io, Salesforce, and SAP technologies.
- General System Configuration: Supporting with general config in areas of User Set Up, Reporting, List Views, and Logik.io data table updates.
- Communication: Act as a liaison between business users and technical teams, bridging the worlds of business process and system implementation.
- Continuous Improvement: Identify opportunities for process improvements and propose solutions to enhance efficiency and productivity.
Job Requirements
- Manufacturing Background: Experience in manufacturing, with a preference for knowledge in precast concrete.
- Technical Expertise: Familiarity with Logik.io, Salesforce, and SAP technologies.
- Communication Skills: Strong verbal and written communication abilities, with a talent for translating complex technical information into understandable terms.
- Analytical Skills: Detail-oriented with excellent analytical and problem-solving skills.
- Testing Proficiency: Experience in regression and validation testing of new designs.
Preferred Qualifications
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Previous experience as a Business Analyst or in a similar role within the manufacturing industry.
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on this link.
