Suites Supervisor- Coors Field

Job Description

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado.  Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do.  Within the ballpark we have our top tier guests and clients that expect nothing but the best –luckily the best is what we deliver.  The Premium Suites Supervisor is charged with setting the bar high and keeping it there.  You are responsible for overseeing, directing, and assisting employees serve our premium guests with fantastic customer service and a high attention to detail. 

Our ideal candidate is an individual who can work independently with little supervision and communicate swiftly and consistently with their team and leadership.  Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. 

Possibility for overtime for select shifts.  Ability to work evenings, holidays and special events may be required.

This position is considered an Hourly/ Seasonal/ Part-Time Employee 

Position Type

Scheduling for this position will be managed through a flex workforce app, ReadyOn, in which shifts will be made available for you to select.  There is no minimum guaranteed hours per week and hours will not exceed 25hrs/wk average annually. 

Job Responsibilities

• Assist Suites Premium Manager and Lead Suites Supervisor in directing daily operations of the Suites Department 
• Maintains food production that ensures all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures 
• Ensure that food items are stored in a safe, organized, and hazard-free environment 
• Maintain all serving schedules; ensuring all ordered food makes it to the suites at its scheduled time 
• Maintain a sanitary department following health and safety codes and regulations 
• May prepare orders as needed to ensure accurate production for location 
• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork 
• Train/mentor other food service workers 
• Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary 
• Perform other duties as requested by the Premium Director or Suites Catering Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program 
• Must fill in for absent employees at location, as necessary 
• Maintain knowledge of daily catering events and confirm they are prepared and delivered on time 
• Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc) 
• Responsible for ‘closing down’ each event 
• Ensure compliance with safety policies, OSHA requirements, SDS standards, and emergency procedures 
• Use all required safety equipment and personal protective equipment (PPE) and annotate when equipment is not operable 
• Take appropriate measures to ensure the security of client and company assets 
• Interact with clients, employees, vendors, customers, and guests about business-related activities and attend meetings, as required
• Work shifts that are 6 – 10 hours in length 

The above listed bullets do not contain a comprehensive listing of all required activities, duties, or responsibilities.  Job duties, responsibilities and activities may change, or new ones may be assigned at any time with advance notice. 

Qualifications

• 21 years of age or older (Required) 
• Ability to lift up to 25 lbs., frequent lifting and/or carrying objects weighing up to 25 lbs. (Required) 
• Previous supervisory experience in a related field or function (Preferred) 
• TEAM/ TiPS Certification (Required) – will be trained and certified upon hire (as needed) 
• ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed) 
• Ability to multi-task 
• Ability to perform cash handling duties 
• Ability to perform administrative duties 
• Strong written and verbal communication skills (Preferred) 
• Basic reading, writing and math skills 
• Basic computer skills (Preferred) 

This role will have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing.  This role may also require uniforms and/or usage of PPE. 

Compensation Data

The hourly rate of pay for this position ranges from $22 to $22.75. This is Aramark’s good faith and reasonable estimate of the rate of compensation for this position as of the time of posting.  

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.   

BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. 

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.