What are the responsibilities and job description for the Outpatient SUD Intake Specialist - Bilingual (English / Spanish) position at CRI-Help?
Outpatient Intake Specialist - SUD Treatment, Bilingual (English / Spanish)
CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.
CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in 2025 and are still hiring for all roles- keep referring back to https://crihelp.bamboohr.com/careers for current openings at all sites!
The Outpatient Intake Specialist, Bilingual (English / Spanish) at our Substance Use Disorder Outpatient Treatment Center assesses applicants’ needs and eligibility for SUD treatment, determines CRI-Help's ability to meet their needs, and admits or refers all applicants accordingly.
Responsibilities
- Administer and complete assessment tool in order to determine the level of care and the appropriateness of the program.
- Identify “red flags” as described in the P&P manual and confer with the Program Manager when “red flags” exist.
- Assure all admission forms are accurately completed.
- Provide referrals to clients and / or their families as appropriate.
- Perform other related duties as assigned by the Program Manager.
- Maintain a minimum of 65% DMC billing productivity per month.
Skills / Knowledge
- Oral and Written Communication Skills
- Documentation Skills
- Possess Professional Demeanor at all times
- Time Management
- Counseling
- Bilingual (English / Spanish) required
Education / Training
- Must be a certified SUD counselor, or registered to become certified.
Working Conditions
- Frequently remain in stationary positions, standing and / or sitting for prolonged periods.
- Occasionally crouching below the waist and / or reaching above the shoulders.
- Occasionally lifting and / or moving objects up to 20 lbs.
Experience
- Must have two years of related work experience in admissions and intake procedures, including interfacing with the private sector.
Special Conditions
- Must be willing to undergo random drug screenings.
Position Reports To
- Outpatient Program Manager
Job Type
- Full-Time, In-Person, Non-Exempt, Hourly
Pay Range
- $24.00 - $31.00 / Hour
Benefits
- 100% Paid Blue Shield Platinum Trio Plan Medical Insurance Option
- 80% Paid Blue Shield Platinum Access Plan Medical Insurance Option
- 80% Paid Kaiser Medical Insurance Option
- 40% Dependent Coverage on Medical Insurance Plan
- 80% Paid Dental Insurance
- Vision Insurance
- Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
- Educational Assistance Tuition Reimbursement Program
- 401(k) 4% Employer Match
- 100% Paid $25,000 Life Insurance Plan
Salary : $24 - $31
