What are the responsibilities and job description for the Social Services Manager - SUD Treatment position at CRI-Help?
Social Services Manager
Substance Use Disorder Treatment
CRI-Help is a substance use disorder treatment center with several locations across Los Angeles County. We've been around since 1971 and are noted as an organization practicing integrity in our commitment to ethical and meaningful client care. Our mission is to improve the welfare of the community by providing first-class substance use disorder treatment to adults and families seeking freedom from the bondage of addiction, and we live out that mission everyday with our staff and clients.
As a nonprofit organization, CRI-Help is a qualifying employer affording our full-time employees the opportunity to begin, or continue, the process of seeking PSLF (Public Service Loan Forgiveness). In addition, our benefits package for full-time employees is quite robust- especially the option for 100% employer-paid $0 deductible Platinum plan Medical insurance, including an additional 40% paid coverage for dependents, which accompanies our 401k with 4% match option nicely. Please see the full list of benefits below, especially the 12 paid holidays per year (we are a 24/7 facility, so not all employees will be able to take all 12 paid holidays off- but will still get paid for the holiday in addition to their hours worked).
CRI-Help is an amazing organization to be a part of and I strongly encourage you to consider joining the team! We opened a new facility in Lincoln Heights in January 2025 and are still hiring for all roles- keep referring back to https://crihelp.bamboohr.com/careers/ for current openings at all sites.
Basic Function
- The Social Services Manager will oversee the functions of the Social Services Department across all CRI-Help residential treatment locations, including the supervision of department staff and oversight of clients’ ancillary care coordination needs.
Responsibilities
- Receive and route calls regarding residential clients’ medical needs and / or medications, notifying the Director of Nursing or other applicable staff when necessary, and provide approval to relevant staff when possible.
- Ensure department staff’s documentation is completed in a timely manner, including care coordination notes, disability forms, clients’ medication records, insurance eligibility, treatment forms, and other required documentation.
- Review client medical treatment forms and address questions or concerns with department staff.
- Ensure timely facilitation of clients’ medical and / or other ancillary services.
- Maintain professional rapport with all networking agencies
- Act as liaison between clients, CDWs, and / or other departments concerning medical and / or other ancillary issues as they arise.
- Provide training for residential Support Technicians regarding medication record documentation.
- Travel between CRI-Help residential treatment facilities to provide oversight and supervision to department staff.
- Conduct timely and consistent performance evaluations for department staff.
- Facilitate ongoing training and monitor staff growth, recognizing opportunities for coaching and development.
Skills
- Must be able to type a minimum of 40 wpm.
- Must have strong organizational, follow-up skills and time management skills.
- Must have excellent oral and written communication skills.
Education / Training
- Position requires individual be registered or certified with CADTP, CAADE, or CCAPP, or be Master’s level BBS registered.
- Bachelor’s degree in Social Work, Human Services, or another related field.
Special Conditions
- Must have a valid California driver's license.
- Must be willing to undergo random drug screenings.
Working Conditions
- Frequent ascending and descending of stairs.
- Frequent sitting for prolonged periods.
- Occasional crouching below the waist and / or above the shoulders.
- Frequent operation of motor vehicles.
- Frequent work may be performed at various locations across Los Angeles County.
Position Reports to
- Director of Nursing
Position Type
- Full-Time, In-Person, Exempt, Salaried
Pay Range
- $68,640 - $72,000 / Year
Benefits
- 100% Paid Blue Shield Platinum Trio Plan Medical Insurance Option
- 80% Paid Blue Shield Platinum Access Plan Medical Insurance Option
- 80% Paid Kaiser Medical Insurance Option
- 40% Dependent Coverage on Medical Insurance Plan
- 80% Paid Dental Insurance
- Vision Insurance
- Paid time off (10 Paid Sick Days Annually, 12 Paid Holidays Annually, Paid Vacation)
- Educational Assistance Tuition Reimbursement Program
- 401(k) 4% Employer Match
- 100% Paid $25,000 Life Insurance Plan with option to voluntarily increase coverage
Salary : $68,640 - $72,000
