What are the responsibilities and job description for the Transition Specialist position at Crisis Center of Tampa Bay?
Job Details
Description
Position Summary
- The Crisis Center of Tampa Bay brings help, hope and healing to people facing serious life challenges or trauma resulting from sexual assault or abuse, domestic violence, financial distress, substance abuse, medical emergency, suicidal thoughts, emotional or situational problems. The Transition Specialist Prepares written diagnostic assessments, assessing clients from multiple perspectives, including family functioning, psychological/emotional, social, academic, medical, behavioral, substance abuse, sexual, skills, strengths, barriers to economic self-sufficiency, treatment history, and others, and utilizing specified instruments. The Transition Specialist reports to the HT Program Manager, and in their absence, the Clinical Director.
Strategic/Transformational Duties and Responsibilities
- Coordinate with outreach staff to stay current on behavioral health services available
- Conduct or participate in provider meetings to maintain positive relationships with community service providers.
- Assist in ASO budget development if available
- Follow the data collection guidelines provided by funder
- Provide other support as required.
- Involves staff and other stakeholders in the performance quality improvement (PQI) process and uses data to improve services and outcomes.
Transactional Duties and Responsibilities
- Manage a caseload of approximately 10-15 clients who are at-risk/high risk and range in age from 16-25 with a mental health and/or substance abuse diagnosis.
- Provide intensive services utilizing the wraparound and Transition to Independence Process (TIP) evidence-based models.
- Facilitates wraparound team meetings to enlist existing supports in determining and meeting service objectives, as well as to identify additional resources and supports. The team includes the youth/young adult, and may be comprised of family members, natural supports, peer specialist, and service providers including mental health, substance abuse, education, and health & wellness. It may also include a probation or parole officer, or child welfare worker, if the youth is involved in these systems.
- Prepares written transition/wraparound plan, incorporating input from clients, involved service providers, and wraparound team members, and clearly identifying problem areas and needs, strategies, and service objectives.
- Participates in other interdisciplinary, diagnostic, or planning meetings as necessary
- Collaborates and coordinates with other case involved service providers and professionals, such as attorneys, school personnel, social workers, and probation officers
- Links clients with external programs or services, such as health services, recreational activities, childcare services, financial assistance, housing, employment resources, AA/NA groups, transportation resources, and others
- Guides, collaborates, and coordinates care with the Youth Coordinator and assigned Peer Support Specialist regarding engagement, support and service strategies for the clients
- Works with Clinical Director to increase effectiveness of therapeutic interventions
- Prepares written Discharge/Transition plans
- Works with Clinical Director to increase effectiveness of therapeutic interventions
- Apprizes Clinical Director of work load, case activity, service barriers, and procedural problems in staff and one-on-one meetings
- Documents case activities for clinical, grant reporting, program evaluation, and billing purposes
- Performs other such duties as may be assigned by the Healthy Transitions Program Manager or Clinical Director.
Required Competencies
- Cooperation/Teamwork - Works toward win/win solutions. Deals with conflict collaboratively. Discusses root causes underlying the problem. Develops effective working relationships.
- Engaging Communication - Relates to people in an open, honest, sincere manner. Treats people with respect. Is friendly and approachable. Listens attentively to others. Communicates ideas clearly. Communicates appropriately with leadership and coworkers.
- Customer Service (Internal & External) - Recognizes and attends to important details with accuracy and efficiency. Treats customers courteously. Responds to customer requests in a timely manner. Elicits feedback from customers to monitor their satisfaction. Considers both short and long-term interests of the customer in making service decisions. Proactively identifies customer needs. Takes responsibility to resolve customer complaints. Takes business or personal risks to serve customers’ long-term interests. Creates strategies to help the organization serve customers more effectively.
- Adaptability - Adapts readily to changes. Works effectively under stress. Needs minimal supervision. Comfortable working in a fast-paced environment. Is reliable, dependable and results oriented. Maintains productivity and composure under pressure. Effectively prioritizes work and establishes clear goals and plans.
- Problem Solving - Views problems as opportunities to create new solutions. Anticipates potential problems and analyzes alternative solutions.
- Judgment - Gathers sufficient input before making decisions. Sees interrelatedness between issues. Considers alternative solutions. Makes appropriate and timely decisions.
- Valuing & Fostering Diversity - Demonstrates respect for individual differences and establishing a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity.
- Self-Management – Takes responsibility for one’s behavior and well-being; Works effectively under stress and adapting one’s style to changing situations; Comfortable working in a fast-paced environment and needs minimal supervision; Exhibits a professional demeanor.
Education and Experience
- Bachelor’s degree in social work, social services, human services, or other closely related discipline
- Three years of experience working in a mental health setting with youth and/or young adults
- Experience in working with at-risk families, LGBTQ2, child welfare and/or minority populations
Knowledge, Skills and Abilities
- Bilingual English/Spanish preferred
- Strong analytical ability and proficiency with applicable technologies and software utilization.
- Knowledge of community resources.
- Self-starter with ability to work effectively both independently and collaboratively.
- Effective communication skills (verbal & written) in both English and Spanish.
- Effective presentation skills to groups of varying sizes.
- Skill in operating Windows based computer operating programs.
- Ability to work independently.
- Ability to establish and maintain effective working relationships with others.
- Ability to problem solve.
- Ability to organize and prioritize work.
- Knowledge of and compliance with HIPAA regulations.
- Have knowledge of and compliance with the policies and procedures of the Agency.
- Team player who is passionate about the agency’s mission
Physical Demands/Working Conditions
Physical Requirement: The employee is regularly required to sit and talk and is occasionally required to stand and walk. This position regularly requires the ability to sit for sustained periods of time and to effectively communicate with and assess client needs. This position also requires the ability to operate office equipment.
Working Conditions: Duties are performed in an office setting, in client homes, and other locations in the community. This position requires the use of personal transportation to travel to meetings, training, client visits, and could be exposed to changing weather. The noise level is quiet.
- Able to see clients under conditions that may be considered uncomfortable or even hazardous, including but not limited to poorly maintained premises that may lack ventilation and/or air conditioning, kept untidy, dirty, cluttered.
- Safely walk/maneuver in a variety of environments including, but not limited, temperature extremes (hot, humid, cold), climbing stairs, dimly lit areas, walking extended distances, etc.
- Able to evaluate a situation and identify potential safety exposures and take applicable action to avoid injury or the potential injury.
Travel: Daily; Local travel for client visits.
Hours: M-F 8:00am – 5:00pm plus infrequent evenings and weekends for employee meetings, trainings, or events.
This job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of this position.
CCTB is committed to a policy of equal employment opportunity and affirmative action for our applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability or certain classifications based on genetic information, marital status, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.
Qualifications
Salary : $22
