Program Director, Advocate Department

Job Details

Crisis Services is currently seeking a Program Director to oversee a dynamic and multidimensional 24-hour sexual assault and domestic violence services department comprised of staff and volunteers.  The Director is responsible for departmental operations to ensure continuity of exceptional victim services to survivors of domestic violence, family violence, sexual violence and/or elder abuse. The Director serves as a member of the Organization’s Leadership Team helping to provide guidance and input on agency operations and administrative duties. This position plays a critical role in supporting our mission to provide crisis support to anyone in need.

 

Who we are:

 

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

 

What we offer:

 

• Competitive pay with regular annual increases
• Paid training and professional development opportunities
• Generous paid time off and paid meal breaks
• Employee self-care and wellness supports including Calm app subscription
• Quiet Room, Exercise Room and Lactation Room onsite
• Great health insurance coverage w/generous Agency premium contribution
• FSA, Dental, Vision and Life Insurance options available
• 403(b) plan w/Agency match after 1 year of service
• Eligibility for Public Service Loan Forgiveness Program

 

About this opportunity:

 

The Advocate Department functions as Erie County’s Rape Crisis Center & NYS approved Non-Residential Domestic Violence Service Provider and has robust Case Management and Prevention Education Teams. The Department is responsible for the Sexual Assault Forensic Examiner (SAFE) Program serving Catholic and Kaleida Health Hospitals in Erie and Niagara Counties. The Program Director negotiates and maintains effective interagency and community multidisciplinary communication while ensuring service availability and administrative consultation on a 24-hour basis. Grant compliance and budget development and management are also key responsibilities of the Director’s role.

 

 

Job Type: 

 

• Full Time, 40 hours per week

 

Pay: 

 

• $70,000 per year; with additional consideration based on candidate qualifications and experience.

 

Schedule: 

 

• Flexible within regular business hours, with some evening hours, as needed
• Monday through Friday
• Responsible for participation in rotating on-call supervisory consult responsibilities outside of scheduled work week and providing 24-hour administrative consultation to managers on call.

 

Work Setting:

 

• Office-based with remote capabilities

 

What you will bring to this position: 

 

• Master’s degree in social work, psychology, counseling, psychiatric/community nursing, public health or any combination of education and experience that would provide an equivalent background. Business or management degree with human services/nonprofit specialty would also be considered.
• Minimum of 4 years’ professional experience, including two years of relevant direct service experience preferably in social work; public health and/or sexual violence prevention work.
• At least two years of supervisory experience including demonstrated ability and experience working with diverse populations.
• Successful track record navigating complex budgetary processes.
• Demonstrated understanding of grant management, including grant writing, budget, data management reporting and grant compliance.
• Knowledge of sexual violence dynamics and effects, public awareness, prevention education and crisis intervention services.
• Excellent data management, QA/QI skills, public-speaking skills, professional verbal and written communication skills, problem-solving, leadership, organizational, analytical and interpersonal skills, and advanced knowledge in computer applications.
• Successful experience leading cross-functional teams to achieve organization-wide goals preferred.
• A valid NYS driver’s license and access to a usable vehicle.

 

 

Ready for the toughest job you’ll love coming back to?

 

Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference.

 

 

EEO STATEMENT:

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

 

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.