What are the responsibilities and job description for the Front Desk Coordinator position at Crisis24?
Summary Description
This position has high visibility across the organization both internally and externally, as it is the first point of contact for visitors, prospective clients, existing clients, and employees. The ideal candidate must possess a professional and welcoming demeanor, have the ability to multitask, be well-organized, and have clear communication skills.
Essential Duties/Responsibilities
Greet visitors with a positive, professional, and helpful attitude
Assist with general duties for the Crisis24 Team and client Teams as needed
Answer phones, provide information, and transfer calls to appropriate contacts
Maintain security by following strict procedures, including monitoring visitor check-in/out and issuing visitor badges
Process employee access badges
Ensure office areas are kept tidy
Assist in the preparation for client, prospect, or internal meetings, including:
Setting up/breaking down conference rooms
Ordering meals
Arranging transportation
Coordinating with IT to set up rooms/presentations
Coordinating with Marketing on meeting deliverables
Receive and sort daily mail and deliveries
Process outgoing shipments and maintain vendor accounts
Assist with ISO27001 facility-related audit requirements
Assist with event coordination
Perform other administrative tasks as required
Education Requirements
High school diploma required
Collegiate degree preferred
Work Experience Requirements
1-3 years of experience in a relevant administrative role
Required Skills
Ability to independently plan, organize, prioritize, and manage workload while remaining aware of changing priorities and competing deadlines
Knowledge of Microsoft Office Suite (i.e., Word, Excel, Outlook, PowerPoint, Teams)
Knowledge of Adobe Acrobat
Ability to operate basic office equipment (i.e., copier and fax machines)
Strong accountability to meet deadlines
Ability to research information and problem-solve
Proactive, organized, and detail-oriented
Strong professional and interpersonal skills
Resourceful and self-motivated
Excellent written and verbal communication skills
Punctual with excellent attendance
Work Conditions
Punctuality, professionalism, and excellent attendance are required
May include long periods of sitting and occasional lifting of up to 10-15 lbs
Salary : $29 - $32