Implementation Consultant

Who We Are Looking For   We are looking for a skilled and experienced Implementation Consultant to join our team! As an Implementation Consultant, you will be responsible for managing the implementation of TopoONE by Crisis24, including all phases of the project lifecycle. The Implementation Consultant role is responsible for evaluating and coordinating all required implementation activities for TopoONE by Crisis24, including client process consulting, project planning, application configuration, customer training, and any other support activities necessary for a successful TopoONE by Crisis24 implementation.   What You Will Work On   Represent the implementation team for Crisis24 and the TopoONE by Crisis24 product during the sales cycle to understand client needs and discuss the implementation process post product acquisition. Manage implementation activities including but not limited to project planning, time allocation and recording, product configuration and product training. Build client relationships and credibility with the clients during and after the product implementation. Provide timely feedback to the client during the implementation. Provide post implementation documentation, ensuring product and process decisions made by the client are recorded for future communication needs. Provide a coordinated post-implementation handoff of the client to the account management team. Foster a positive and collaborative work environment.   What You Will Bring   Minimum of a bachelor's degree in project management, business administration or related field. Minimum of five (5) years of experience in project management and product implementation of software products. Experience with project management tools (MS Project, Monday.com, Assana etc.) Excellent interpersonal skills. Demonstrates ability to think strategically. Ability to meet aggressive deadlines. Strong organizational skills. Enjoys working in productive, high-output environments. Excellent verbal and written communication skills. Organization and time-management skills. Ability to work on multiple implementations simultaneously. Ability to meet deadlines under pressure. An ability to liaise well with others and source information efficiently.