What are the responsibilities and job description for the Intelligence Analyst IV position at Crisis24?
Who We Are Looking For
We are seeking a highly skilled Intelligence Analyst IV with strong global intelligence and risk management experience to be embedded in our Embedded Intelligence Services division. The ideal candidate will have a deep understanding of private sector intelligence, travel risk management processes and technology platforms, and protocol development and implementation.
Under the general direction of the Embedded Intelligence Services (EIS) Senior Intelligence Manager, the Analyst will be embedded as an intelligence and travel security specialist with multiple clients.
Location: Hybrid office working configuration in Annapolis, MD, preferred; US Remote Potentially
What You Will Work On
The Analyst IV will be embedded remotely with two Fortune 500 companies, providing expert intelligence and global security support and consultation. The following are expected tasks:
Serve as the designated point of contact for support, advice, and subject matter expertise regarding your clients' intelligence, global security, and crisis management requirements
Identify client-related issues and coordinate with internal stakeholders to implement solutions
Using the intelligence cycle, research, assess, and support the production of written intelligence products that meet client requirements as well as EIS analytic standards
Produce written and oral assessments that are succinct and include beneficial analysis
Provide exceptional customer service and relationship management
Lead daily intelligence products for wide distribution, ensuring the reporting is timely, accurate, actionable, and in accordance with reporting criteria
Suggest to clients potential improvements to their intelligence and integrated risk management programs and facilitate their implementation
Manage client expectations by understanding the EIS team and Crisis24's product offerings and services
Track and report metrics around production and deliverables
Other duties and responsibilities assigned by management
What You Will Bring
Five years of experience in intelligence analysis, travel security or a related field required.
Strong familiarity with Crisis24 (or similar) Intelligence and Integrated Risk Management platforms
Customer service experience in a client-facing role
Ability to organize and prioritize work with little supervision
Effective problem solving, time management, and people management skills
Knowledge of Microsoft Office, especially Word, Excel, and PowerPoint
Self-motivated, highly flexible, and possesses a strong initiative