Associate Partner Success Manager, Retail Media

What You'll Do:

• Own and grow a book of mid market and long tail retailer partners in North America, acting as the primary technical, analytics, and platform point of contact and escalation
• Partner with a broad range of commercial and operational teams (account managers, marketing, legal, brand sales, product, R&D, Technical Solutions, analytics) to support sales efforts and the dynamic day-to-day needs of the business
• Educate clients and stakeholders on Criteo’s capabilities and advise on business decisions governing their technical integrations
• Oversee implementation and execution of new placements and product solutions
• Perform deep reporting and analyses in order to monitor program performance, answer client inquiries, uncover opportunities and actionable insights, and demonstrate successes on an ad hoc and recurring basis
• Identify, qualify, define criticality of, and prioritize technical issues surfaced by stakeholders or through self-discovery
• Develop sustainable and scalable processes to meet partners’ needs
• Run thoughtful, data driven Quarterly Business Reviews and long term technical roadmap planning sessions
• Spearhead the development of and dialogue around complex, custom solutions for clients with assistance from Technical Solutions, Analytics and Product teams
• Serve as an internal voice of the client by collecting and documenting business needs and building business cases for internal escalation
• Identify, size up, and pitch new supply expansion and enhancement opportunities based the partners’ objectives
• Exchange knowledge and strategy with a team of highly experienced partner success managers
  
  
  

Who You Are:

• 3 years digital media experience, ideally highly familiar with online performance advertising, ad tech, and ecommerce
• Retail media experience is a plus
• Passionate about technology, new media, and how Criteo can define new boundaries in the online advertising industry
• Strong written and verbal communications skills (digital and in-person)
• Flexibility to think on your feet and experience developing creative customer solutions
• Self-motivator with strong work ethic and the ability to multitask
• Organized with outstanding attention to detail and ability to project manage multiple complex integrations in parallel
• Strong analytical skills and experience with statistical analysis; experience aggregating and managing large datasets
• Strategic thinker with the ability to use and visualize data to demonstrate value and upsell
• Able to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results
• Demonstrable knowledge of the online advertising industry and retail environment
• Ability to work in a fast-moving company and industry
• A team player with an entrepreneurial attitude and strong will to succeed
• Have a can-do positive attitude and the willingness to roll up sleeves and get your hands dirty with a small team environment
  
  
  

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.

For employees based in the US, certain roles at Criteo are eligible for additional rewards, including quarterly or annual bonus and restricted stock units. US-based employees receive access to healthcare, dental, and vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, and a robust annual leave plan including volunteer time off and summer vacation days.

The US base salary pay range for this position per year is:

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