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Account Manager - Benefits Administration Chicago

Criterion Executive Search
Chicago, IL Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/25/2025

Job Description

Job Description

Our client is seeking a skilled Benefits Administration Account Manager to join their team. This role focuses on program implementation, maintaining regulatory compliance, and providing operational support to optimize client benefits strategies. The ideal candidate excels in coordinating client onboarding, navigating complex compliance requirements, and driving program efficiency while building strong client relationships.

Key Responsibilities :

  • Program Implementation and Oversight :

Oversee the onboarding of new clients, ensuring seamless integration of benefits platforms and adherence to client-specific requirements.

  • Coordinate implementation projects to meet timelines and milestones.
  • Collaborate with internal teams to customize solutions aligned with client goals and compliance needs.
  • Train clients and employees on the benefits platform to ensure a smooth transition.
  • Compliance and Documentation :

    • Ensure compliance with federal and state regulations, including COBRA, FSAs, HRAs, and HSAs.

  • Maintain accurate client documentation, including compliance reports and plan details.
  • Provide updates and guidance on regulatory changes and support during audits.
  • Operational Support :

    • Provide data-driven insights on program utilization and recommend strategies to optimize benefits.

  • Manage open enrollment processes, including creating communication materials and conducting education sessions.
  • Address operational issues promptly and ensure timely resolution.
  • Client Relationship Management :

    • Serve as the primary point of contact for a portfolio of clients, maintaining regular communication.

  • Build long-lasting relationships by delivering exceptional service and anticipating client needs.

    • Education, Experience, and Key Skills :

  • Bachelor’s degree in Business Administration, Human Resources, or a related field preferred.
  • 5 years of experience in benefits administration, HR services, or account management.
  • Strong knowledge of pre-tax benefits, COBRA administration, and compliance requirements.
  • Experience with benefits administration platforms and HRIS systems.
  • Technical Expertise : Proficiency in benefits administration tools and understanding of FSA, HRA, HSA, and COBRA programs.

    • Compensation and Benefits : This position offers a base salary range of $70,000 to $90,000, depending on experience, along with a comprehensive benefits package. This is a unique opportunity to join a dynamic organization where your contributions will directly impact client success.

    To apply, please send your resume to – David Frank - email : dfrank@cesfl.com – 813.576.4130

    Salary : $70,000 - $90,000

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