What are the responsibilities and job description for the HR Business Analyst position at CriticalRiver Inc?
Job title: HR Business Process Analyst
Location: Troy, MI
Duration: 12 Months
As the Business Process Analyst you will support the alignment and standardization of HR
processes, procedure and tools across two companies as part of a cross-functional HR Integration Programme.
As part of the HR Team supporting a software development business and all functions, you will collaborate with stakeholders, lead alignment discussions, document processes and requirements and drive standardization and efficiency.
Your Role
- Partner with business leaders and teams to elicit and document as is processes, data flows, systems and users, and agree the to be standardized process to agree guidelines.
- Employ various techniques to define, elicit, analyze, record, and validate requirements throughout the programme lifecycle
- Investigate and learn business issues, data and compliance challenges for business processes.
- Develop business process models, business requirements / user stories as required to support the IT systems changes needed.
- Develop collaborative working relationships with the business community to ensure comprehensive user acceptance testing occurs, training plans are developed & executed, and effective migration to new processes and ways of working.
- Support the IT Programme Manager as the business advocate (Voice of customer) in all stages of programme delivery.
- Use knowledge of business and technology to recommend systems and process opportunities to improve, expand, or retire existing capabilities & technology to increase the value to Client
- Monitor and evaluate the effectiveness of implemented process changes, defining and measuring key performance indicators and making necessary adjustments for continuous improvement.
- Plan and facilitate workshops and alignment meetings to achieve the alignment outcomes
- Ensure compliance with Client’s governance and regulatory obligations, leveraging documented audit trails, signoffs and records.
- Maintain appropriate governance of all activities in conjunction with programme leadership, using appropriate escalation to maintain progress.
Your Background
- Degree and/or postgraduate degree in HR, Business or equivalent
- 5 years of experience in business process analysis in a multinational corporate
- Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, or ISO 9000:2000.
- Familiarity with process mapping and modelling techniques.
- Strong analytical skills with the ability to collect, study and interpret complex data.
- Ability to manage and perform multiple complex tasks as part of the daily work assignment.
- Proficiency in Microsoft Office suite, including Excel, PowerPoint and Visio.
- Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
- Excellent written and oral English
- Excellent attention to detail
Preferred Qualifications
- Experience and/or working knowledge of HR systems and applications e.g. Workday and Learning Management Systems
- Previous experience in a global organization.
- Knowledge of system integrations, ensuring proper data flow of HRIS information to other systems.
Job Type: Contract
Pay: $52.11 - $55.56 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- Microsoft Powerpoint: 1 year (Preferred)
Ability to Commute:
- Troy, MI 48098 (Required)
Ability to Relocate:
- Troy, MI 48098: Relocate before starting work (Required)
Work Location: In person
Salary : $52 - $56
