What are the responsibilities and job description for the Restaurant Operations Manager - IHOP position at Crockett Enterprises, Inc.?
Job Summary
Crockett Enterprises is seeking an experienced Assistant Manager to join our team. In this role, you will be responsible for leading a team of crew members, ensuring the delivery of high-quality products, and providing exceptional customer service.
Main Responsibilities:
- Managing a team of up to 10 crew members during evening shifts
- Ensuring that all products meet the highest quality standards
- Training and developing new crew members to reach their full potential
- Creating a safe and welcoming environment for both employees and customers
Requirements:
- 21 years old or older
- Previous experience in a management role
- Must have at least a high school degree or equivalent.
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints