Junior Customer Service Associate

Job Overview:

We are seeking a Junior Customer Service Associate to join our dynamic team. This is a fully on-site role (no remote work) where you will interact directly with customers, provide top-tier service, and support brand awareness initiatives. If you are a strong communicator, customer-focused, and eager to develop professionally, we want to hear from you!

Responsibilities:

• Engage with customers in-person to provide information on products and services.
• Deliver excellent customer service and build long-term customer relationships.
• Address customer inquiries, resolve issues, and offer suitable solutions.
• Assist in promotional marketing campaigns and product demonstrations.
• Represent our clients professionally and maintain brand integrity.
• Track customer interactions and provide feedback to improve service strategies.
• Collaborate with team members to achieve customer service and sales goals.

Requirements:

• Previous experience in customer service, sales, or hospitality is a plus but not required.
• Excellent communication and interpersonal skills.
• Positive attitude with a willingness to learn and grow.
• Ability to work in a fast-paced, team-oriented environment.
• Must be available to work on-site in Manhattan, NY—no remote work.
• Legal authorization to work in the U.S.

What We Offer:

• Competitive base pay with performance-based incentives.
• Comprehensive training and career development opportunities.
• A supportive and energetic work environment.
• Opportunities for growth and advancement within the company.

If you’re ready to launch a career in customer service and marketing, apply today!

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program

Shift:

• Day shift

Location:

• NY 10036, United States (Required)

Work Location: In person

Salary : $60,000