Demo

Junior Customer Service Associate

CROSS CULTURAL MEDIA LTD
Manhattan, NY Full Time
POSTED ON 3/10/2025
AVAILABLE BEFORE 5/10/2025

Job Overview:

We are seeking a Junior Customer Service Associate to join our dynamic team. This is a fully on-site role (no remote work) where you will interact directly with customers, provide top-tier service, and support brand awareness initiatives. If you are a strong communicator, customer-focused, and eager to develop professionally, we want to hear from you!

Responsibilities:

  • Engage with customers in-person to provide information on products and services.
  • Deliver excellent customer service and build long-term customer relationships.
  • Address customer inquiries, resolve issues, and offer suitable solutions.
  • Assist in promotional marketing campaigns and product demonstrations.
  • Represent our clients professionally and maintain brand integrity.
  • Track customer interactions and provide feedback to improve service strategies.
  • Collaborate with team members to achieve customer service and sales goals.

Requirements:

  • Previous experience in customer service, sales, or hospitality is a plus but not required.
  • Excellent communication and interpersonal skills.
  • Positive attitude with a willingness to learn and grow.
  • Ability to work in a fast-paced, team-oriented environment.
  • Must be available to work on-site in Manhattan, NY—no remote work.
  • Legal authorization to work in the U.S.

What We Offer:

  • Competitive base pay with performance-based incentives.
  • Comprehensive training and career development opportunities.
  • A supportive and energetic work environment.
  • Opportunities for growth and advancement within the company.

If you’re ready to launch a career in customer service and marketing, apply today!

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • On-the-job training
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program

Shift:

  • Day shift

Location:

  • NY 10036, United States (Required)

Work Location: In person

Salary : $60,000

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