What are the responsibilities and job description for the IT Technician INTERN position at Cross Link Consulting?
Job Description
Job Description
Cross Link Consulting of North Augusta, SC is on the lookout seeking to hire a part-time Intern. Our internship program is a 90 day program that introduces interns to what a Managed Service Provider is and what we do. You will learn and practice all of the aspects of an MSP agent; from taking calls from clients to running security reports to help desk support and field technician work. Sometimes we hire interns when they demonstrate the right ethic and qualities that meet the needs at time.
The role starts at $18 / hour and is limited to 20-24 hours per week. Your schedule will be somewhat flexible. Ideally, two and half days per week. We also offer a great company culture! Our community needs humble, grateful, caring stewards who are driven to serve others . If you embody these values and are driven to help people with their technology challenges, then read on!
ABOUT CROSS LINK
At Cross Link Consulting, we don't fix computers, we serve people! We are a Managed Services Provider (MSP) offering Information Technology support services, software support, cloud solutions, and cybersecurity services to small and medium businesses in the Augusta area. It didn't happen overnight, but we've developed an approach to out-sourced IT and cybersecurity that brings exponential benefit and value to our partners. We strive to delight our clients and view each interaction as an opportunity to make them feel loved.
At Cross Link we strive to focus on people's natural talent and calling as reasons to be a consultant in this field. We believe that our success is due to our employees assisting our clients with their IT needs not just because it's their job but because they yearn to help! We bring passion to the job that is often lacking or short-lived with in-house information technology employees. This is why we offer our employees a supportive company culture with competitive compensation and great perks.
A DAY IN THE LIFE AS AN IT TECHNICIAN
Each day holds new and exciting opportunities to serve others in the world of Information Technology at Cross Link. As an IT Technician, you get to provide onsite and remote IT support to people that have put their trust in us to resolve and troubleshoot the technical difficulties they face. A typical day might have you at an Augusta business installing a user's new workstation, troubleshooting someone's software issue, or resolving a client's backup job failure. This is where your love and giftedness for helping people with their Information Technology and software comes into play. You will listen and assess the client's difficulty, and work with your team to implement the best solutions to their software issues, cybersecurity challenges, cloud solution needs, and so much more! You will also be participating or leading in larger IT projects and will often be a resource for our in-house Help Desk team. With your assistance, our clients will receive faster responses and better resolutions to their needs, and our whole team will shine. Each day you find yourself doing exactly what you love and are made to do!
REQUIREMENTS
- A Serving Mindset
- Humility and a desire for the team to succeed
- Passion to work hard and seek additional responsibility
- Good judgement and intuition
- Clear Background Check
Are you called to humbly serve others? Are you organized and reliable? Do you have excellent communication and customer service skills? Are you driven to protect others from cybersecurity threats and help your team shine? If so, you are made for such a place as this!
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this IT Technician position, please fill out our initial 10-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!
Job Posted by ApplicantPro
Salary : $18
