What are the responsibilities and job description for the IT Intern position at Manus?
IT Intern, Augusta, Georgia, United States, Full-Time
Manus works across industries and value chains to accelerate the transition to BioAlternatives better performing and more sustainable versions of complex molecules traditionally sourced from plants, animals, or fossil fuels. Our platform is proven to work across scales, bridging the Valley of Death between lab and manufacturing more efficiently and more reliably to deliver the benefits of synthetic biology today. We are seeking a self-motivated and highly organized individual for a position that will assist in the Information Technology department at our Augusta BioFacility.
Why work at Manus:
- Opportunity For motivated, results-oriented team members, our growth creates opportunities for personal and professional advancement.
- Accountability You are given the resources you need to succeed and the freedom to make it happen; in return, we hold each other accountable for our high expectations.
- Passion We love what we do and enjoy working with others who feel the same way. We embrace the challenge and hard work that come with working on the cutting edge.
Responsibilities:
- Technical Support: Provide first-level technical support for hardware, software, and network issues, including troubleshooting and resolving technical problems.
- System Maintenance: Assist with system updates, backups, and routine maintenance of IT systems and equipment.
- Hardware and Software Installation: Support the installation and configuration of hardware, peripherals, and software.
- Network Support: Assist in monitoring and maintaining the company's network systems, including LAN, WAN, and wireless connections.
- Documentation: Create and update technical documentation, including troubleshooting guides and user manuals.
- IT Asset Management: Help track IT equipment inventory and ensure proper tagging and recording of new equipment.
- Cybersecurity Support: Assist with implementing and monitoring security protocols to protect company data.
- Collaborative Projects: Participate in IT-related projects such as system migrations, software deployments, and infrastructure improvements.
Required Qualifications:
- Education: Currently pursuing or recently completed a degree in Information Technology, Computer Science, or a related field. Must be within one (1) year of graduating.
- Technical Skills: Basic understanding of operating systems, hardware, software applications, and networking concepts.
- Problem-Solving: Strong analytical and troubleshooting skills.
- Communication: Excellent verbal and written communication skills.
- Adaptability: Ability to work in a fast-paced, collaborative environment and learn quickly.
Preferred qualifications (optional):
- Familiarity with programming languages, database management, or cloud technologies.
- Experience with help desk tools or ticketing systems.
- Basic knowledge of cybersecurity principles.
Preferred Working Style:
- Must be extremely organized and be able to handle multiple projects simultaneously.
- Must be a quick learner who is self-motivated and able to ask questions and seek clarity.
- Must be flexible with day-to-day duties and able to thrive in a dynamic environment.
- Must be an excellent, collaborative team member with strong communication skills.
- Must hold him or herself to the highest professional, scientific and ethical standards
