What are the responsibilities and job description for the Scheduling Coordinator position at Crossley Orthodontics?
Job Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our orthodontic office team. The ideal candidate will play a crucial role in managing patient appointments, ensuring efficient scheduling processes, and providing exceptional patient service. This position requires a strong ability to communicate effectively with both patients and healthcare professionals.
Duties
- Coordinate and manage patient appointments, ensuring optimal scheduling for both patients and providers.
- Review documentation for accuracy and completeness prior to patient visits.
- Provide medical administrative support by handling phone inquiries, confirming appointments, and addressing patient concerns.
- Maintain accurate records of patient interactions and scheduling changes in the medical office systems.
- Assist with medical collections as needed, ensuring compliance with office policies.
- Uphold professional phone etiquette while interacting with patients and healthcare staff.
- Collaborate with medical office management to streamline scheduling processes and improve patient flow.
Skills
- Strong proficiency in medical scheduling practices and techniques.
- Experience in medical office environments, demonstrating knowledge of administrative support functions.
- Excellent patient service skills, with a focus on creating a positive experience for all patients.
- Familiarity with documentation review processes to ensure compliance with healthcare standards.
- Ability to navigate medical collection procedures effectively.
- Exceptional organizational skills with attention to detail in managing multiple tasks simultaneously.
- Strong communication skills, both verbal and written, to facilitate effective interactions within the team and with patients.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Ability to Commute:
- Flower Mound, TX 75028 (Preferred)
Ability to Relocate:
- Flower Mound, TX 75028: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $22
