Patient Registration Representative

Summary

Greet patients as they arrive, schedule appointments by computer, answer the phone, take messages, take payments, and verify insurance as needed

Responsibilities

• Greet and direct patients, vendors, and visitors as they arrive in a friendly and professional manner
• Maintain confidentiality of all employee and patient information
• Schedule appointments for patients both in person and on the phone; Enter appointment data into scheduling system
• Register patients when they arrive for their appointment; Verify patient data is correct and up to date
• Collect and verify insurance information; Collect co-pays and other patient payments when needed
• Scan documents received from other medical offices; Scan documents into system and enter into patient electronic chart where appropriate
• Promote efficient, organized and pleasant office operations in the health center, consistent with the mission of CHC to offer care in an atmosphere of dignity and respect
• Explain practice policies and procedures to patients including HIPAA guidelines; Uphold all practices for the Health Insurance Portability and Accountability Act (HIPAA)
• Serve as a representative of the health center to the community by communicating in a friendly, caring manner both on the phone and in person

Qualifications

• Medical administrative support experience
• Proficient in EHR systems Athena
• Strong patient service and communication skills
• Knowledge of HIPAA regulations and medical terminology
• Experience with multi-line phone systems and front desk operations
• Familiarity with Microsoft Office and health information management systems
• Bilingual English/Spanish preferred
• Able to work independently, yet seek resources or assistance when needed
• Good organizational skills; able to coordinate multiple tasks well.
• Good communication skills, verbal and written.

• Physical Limitations
• Sitting for long periods, dexterity for computer typing.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Free parking
• Health insurance
• Life insurance
• Paid orientation
• Paid time off
• Vision insurance

Medical Specialty:

• Pediatrics
• Primary Care

Schedule:

• Monday to Friday

Ability to Commute:

• Harrison, OH 45030 (Required)

Ability to Relocate:

• Harrison, OH 45030: Relocate before starting work (Required)

Work Location: In person

Salary : $17