What are the responsibilities and job description for the AV Technician position at Crossroads Church?
Job Title: Audio Visual Technician
Location: Florence, KY
Status: Full-Time
Location: Florence, KY
Status: Full-Time
ABOUT CROSSROADS
Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren’t located near one of our physical sites.
We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.
Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We’re not there yet, but it’s what we’re working toward with every hire and every person who walks through our doors.
Crossroads Church is a growing multi-site, interdenominational church. Our sites are currently located in Ohio and Kentucky, with plans to expand to additional cities. We also have an online presence that serves thousands of people who aren’t located near one of our physical sites.
We believe the story of Jesus' redemption is the greatest story ever told, and that's why we embrace creativity, adventure, authenticity, and tenacity to share this story with the world.
Our desire is to model our staff and church community after the church in Revelation, where people of all nations, tribes, and tongues are worshiping and working together. We’re not there yet, but it’s what we’re working toward with every hire and every person who walks through our doors.
JOB SUMMARY
- Audio Visual Technicians are responsible for the organization and execution of live technical elements at Crossroads. This may include setup and support for rehearsals, live, virtual, or hybrid events. Technicians work with staff and volunteers to prepare and operate audio, lighting, video, and other necessary equipment. This role requires a unique mixture of technical knowledge and ability balanced with strong communication and leadership. This position reports directly to a Senior Audio Visual Technician during the week and also reports to/works closely with Producers, Worship Leaders, Volunteer Coordinators, and all other teams in our auditoriums and event spaces. AV Technicians work closely with site staff and volunteers to create environments that meet the creative and teaching objectives set by the Central Services Experience Team. Audio Visual Technicians will also work closely with other projects related to experiences, such as equipment maintenance, video production, theatrical set changes, and training staff and volunteers in the operation of technical equipment.
JOB OVERVIEW
This position supports event projects by assisting in a technologist role to provide support for as requested.
- Provide event AV production set-up and support for rehearsals, live, virtual and hybrid events including, but not limited to, cameras, lighting, and sound.
- Proactively test and troubleshoot live and virtual meeting equipment and solutions.
- Be responsive and proactive to address client requests. Deliver a high level of customer service.
- Coordinate with event staff to understand flow of event and expectations for speakers, presentations, and production.
PRINCIPAL DUTIES & RESPONSIBILITIES
- On a weekly basis this may include:
- Operating any necessary equipment during rehearsals and run-throughs
- Troubleshooting technical systems as needed
- Participation in production team meetings
- Ensuring smooth technical transitions throughout the service identifying areas for improvement
- Working with the site experience team to adapt and execute changes as needed following the run-through.
- Training technical volunteers
- Performing routine maintenance of AVL systems (hardware and software)
- Capturing and distribution of event-specific audio and or video content as needed
- Planning and execution of special services and events
- Participating in other projects such as video shoots, recordings, student ministry events, and camps as needed
JOB QUALIFICATIONS
Education Requirements:
- High School Diploma and equivalent work experience
- College Degree preferred
EXPERIENCE/SKILLS REQUIREMENT
- Excellent oral and written communications skills
- Self-motivated and able to manage multiple tasks
- Knowledge of Google web platform and willingness to learn other software tools as needed
- Organized, disciplined with priorities, meticulous attention to detail
Desired Technical Experience:
- Extensive working knowledge of live event technical systems in one or more areas of discipline (pro audio, video, lighting, rigging, etc)
- Extensive experience in on & off-site troubleshooting and technical support for live production systems with a good ability to work under pressure and meet deadlines.
- Driven & independent worker with a high attention to detail and desire of excellence
- Proficiency in several of the following:
- Mac OS X
- ProPresenter
- ProVideoPlayer
- Final Cut Pro
- Aja video systems
- Studio Camera Operation & Calibration
- PTZ Camera Operation & Calibration
- Ross Synergy Switchers
- Projector configuration and calibration
- Absen LED
- IP Communications
- Signal flow and routing
- Broadcast engineering
Critical Qualities:
- Takes initiative to understand departmental objectives, adapts to a changing and fluid environment, and proactively solves problems
- Willing to take direction, humble and positive, mature judgment and winsome personality
- Disciplined with priorities
- Willing to fully integrate into the Crossroads community at large.
- Performs independently and excellently without close supervision
- Authentic- Communicates clearly, directly and honestly, even under stress, and does so with a sustained positive attitude and demeanor
- Possesses strong ethic of servant leadership and a passion for shared team goals
- Must commit to expectations in the Crossroads’ “I Promise” document
Physical Requirements:
- Performs effectively under pressure, and against strict time constraints
- Must be able to walk up to 5 miles, standing, climbing, lifting, pulling, and/or pushing, carrying, reaching, stooping and crouching as duties required
- Must be able to lift up 25 to 50 lbs
- Able to work independently without direct supervision
Scheduling / Travel Requirements:
- Must be able to work a flexible schedule including weekdays, weekends and other high impact events at Crossroads.
CROSSROADS STAFF QUALITIES
Qualities all staff teammates should exhibit
- Mission Oriented: committed to the Crossroads mission and expectations in the staff “I Promise” document, including using the Bible as the ultimate standard of truth, practicing spiritual disciplines, tithing, and pursuing personal purity.
- Availability: Expected to work outside of “normal” schedule for All Hands on Deck high-impact events (Holy Week/Easter, Super Bowl, Christmas, others as needed), participate in all-staff meetings, day of solitude, offsites, etc.
- Authenticity: communicates clearly, directly, and honestly, even under stress, and does so with a sustained positive attitude and demeanor.
- Personal Leadership: envisions, energizes, and enables others to operate at full potential.
- Collaborative Self-starter: thrives as an individual contributor and works well on a team.
- Proactive Problem Solver: takes initiative to understand departmental objectives, adapts to changing and fluid environments, and proactively solves problems.
- Humility: puts others above self and takes ownership of mistakes.
- Learner: desires growth and learning from others.
- Flexibility: Able to quickly shift between projects as organizational direction and needs change, able to successfully balance competing priorities.
