What are the responsibilities and job description for the Office Manager position at Crossroads Counseling, Inc.?
Are you ready to impact the lives of others in your community, and be a difference maker? If so Crossroads Counseling Inc. is looking for a dedicated office manager who are creative, motivated, and energetic to join our team. This position will oversee both the State College and Bellefonte offices.
Crossroads Counseling Inc. was founded in 1990 and is one of the most inclusive dual diagnosis treatment facilities in Clinton, Lycoming, Centre, Northumberland, Columbia, and Tioga counties along with being a Center of Excellence in Pennsylvania. We believe in treating the whole person in any way we can. We offer a variety of services including individual therapy, group therapy, family therapy, psychiatric services, wellness services with on staff nurses, certified recovery specialists, prison services, school services, community- based services, domestic violence intervention programs, and medicated assisted therapy. We have a wide variety of diverse counselors who use different counseling approaches like EMDR, attachment therapy, cognitive behavioral therapy, motivational interviewing, and many other techniques to focus on each patient’s needs.
Crossroads Counseling Inc. is looking for an Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication and safety. Office manager duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors and providing general administrative support to our employees. Previous experience as a Front office manager or Office administrator would be an advantage. A successful Office manager should have experience with a variety of office software (email tools, spreadsheets and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.
Responsibilities
- Serve as the point person for office manager duties including: maintenance, mailing, supplies, equipment, bills, errands, shopping
- Schedule meetings and appointments for doctors, counselors, and nurses
- Take referrals and collect insurance information for all new patients
- Organize the office layout and order stationery and equipment
- Maintain the office condition and arrange necessary repairs
- Partner with HR to update and maintain office policies as necessary
- Organize office operations and procedures
- Ensure that all items are invoiced and paid on time
- Manage office General and Administrative budget, ensure accurate and timely reporting
- Provide general support to visitors
- Assist in the onboarding process for new hires
- Address employees queries regarding office management issues
Skills
- Proven experience as an Office manager, Front office manager or Administrative assistant
- Knowledge of office administrator responsibilities, systems and procedures
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Hands on experience with office machines (e.g. fax machines and printers)
- Familiarity with email scheduling tools, like Electronic Health Records
- Excellent time management skills and ability to multi-task and prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
- High School degree; additional qualification as an Administrative assistant or Secretary will be a plus
Job Type: Full-time
Pay: $36,000.00 - $41,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $36,000 - $41,000
