What are the responsibilities and job description for the Air Support Representative position at Crossroads Courier?
Crossroads Courier, based in St. Louis, MO, is a leading transportation company dedicated to providing efficient and reliable air freight solutions. We are seeking an experienced Air Support Representative to join our dynamic team. If you thrive in a fast-paced environment and are adept with technology, we want to hear from you!
Schedule
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Days: Monday through Friday
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Hours: 8am to 5pm
- Note: Occasional overtime and weekend work may be required.
Compensation
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Hourly Rate: $21 - $23, based on experience
- Pay Frequency Biweekly
Key Responsibilities
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Manage and categorize email communications efficiently.
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Enter and organize daily flight schedules and tasks each morning.
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Book, set up, and oversee all assigned air freight jobs.
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Process orders from Crossroads customers promptly.
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Issue alerts and updates to customers and agents regarding job status.
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Communicate any delays or issues to Crossroads Leadership in a timely manner.
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Compile and maintain weekly reports using Excel for internal reference.
- Troubleshoot airline-related issues and adjust bookings as necessary.
Qualifications
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Minimum of 1 year of experience in a time-sensitive, fast-paced environment (including food service, production, hospitality, etc)
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Strong analytical skills with the ability to identify and resolve issues effectively.
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Excellent verbal and written communication skills for clear instruction delivery.
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Ability to make quick decisions under pressure.
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Proven ability to thrive in a fast-paced work environment.
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Exceptional multitasking and prioritization skills.
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Proficiency in Microsoft Office Suite.
- High School Diploma or GED required.
Benefits and Incentives
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Opportunities for professional growth and advancement.
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Comprehensive medical, dental, and vision insurance.
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401(k) plan to support your financial future.
- Collaborative and supportive team environment.
Join Us!
If you're ready to take the next step in your career and make a significant impact at Crossroads Courier, please submit your application today. We look forward to welcoming you to our team!
Crossroads Courier, Inc. is an equal opportunity employer and equal opportunity provider for independent contractor positions. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, pregnancy, genetic information, gender, veteran status, or any other status protected under applicable federal, state or local law.
High School Diploma or GED
Salary : $21 - $23
