Exchange Monitor

Organization: Crossroads Crisis Center

Position Type: Part-Time

Salary Range: $15,873 - $20,592

About Us:

Crossroads Crisis Center is committed to empowering survivors and ending the cycle of domestic violence in our community. Our team is dedicated to upholding the mission of Crossroads Crisis Center by enhancing safety for survivors of domestic violence and their children by educating, advocating, and empowering individuals. Through our leadership and expertise, we strive to engage the community in promoting no tolerance of domestic violence.

It is the responsibility of every Crossroads employee to uphold the vision and purpose of the agency while implementing the mission. This position is responsible for conducting professionally in all Crossroads interactions. Provide an efficient, orderly process in maintaining paper and electronic filing of documents, procedures, policies, etc. Maintaining confidentiality of all survivors and agency business at all times and contributing to the organization and program’s innovations, enhancements, and initiatives.

Expectation

It is the expectation that all employees will communicate ethically and engage in providing excellent victim service and work to further their personal capacity to foster an environment of cultural inclusivity. Respond compassionately to each survivor with personalized, inclusive, equitable, anti-racist, anti-oppressive, and accessible services. Work towards receiving or maintaining a registered advocate status with the Ohio Advocate Network by completing training sessions relating to this position.

Reports To

This position reports to Crossroads Court & Safe Exchange Director.

Working Conditions

This position will have contact with survivors who are experiencing trauma and crisis situations both past and present. You may periodically be exposed to cleaning and paint chemicals and be required to lift office supplies or donated items up to 25 pounds.

Job Description

Position Overview:

We are seeking a dependable, compassionate team player to join our agency as a part-time Exchange Monitor. The Exchange Monitor will play a crucial role in supporting families affected by domestic violence. This position operates at the Safe Exchange center assisting survivors and their children by facilitating custody exchanges and necessary communication between both parties while ensuring a safe and welcoming environment for the families we serve. This position provides additional assistance to survivors by providing domestic violence education, ongoing safety planning, and more. This position is also responsible for assisting in community development and collaborations.

Responsibilities

· Observe and assist with custody exchanges, ensuring adherence to program guidelines and safety protocols.

· Support the Case Manager in facilitating the Safe Exchange Program services

· Assist in maintaining a calm and supportive environment during custody exchanges, utilizing trauma-informed care techniques.

· Provide general support to clients during exchanges, including offering resources and referrals when appropriate.

· Maintain cleanliness and organization of the facility to ensure a welcoming and safe environment.

· Report any concerns or incidents to the Court & Safe Exchange Director promptly.

· Assist with basic administration tasks, including documentation and record-keeping as requested.

· Demonstrates regular and predictable attendance.

· Participate in training sessions and staff meetings to enhance knowledge and sills related to trauma-informed care and domestic violence support.

· Uphold Crossroads policies and procedures as well as the Code of Professional Ethics for Victim Service Providers.

· Perform any other related duties assigned by the Program Director in order to promote and ensure the effective and efficient operation of the organization.

· All Crossroads positions are dependent on funding.

Qualifications:

• Associate’s degree in social work or a related field, or equivalent experience in advocacy
• Strong organization, interpersonal, communications, and time management skills
• Proficiency in Microsoft Office
• Ability to maintain confidentiality and work with a diverse population
• Knowledge of domestic violence and trauma informed care preferred

Benefits:

• Public loan forgiveness
• Holidays off
• PTO after 1 year
• Prorated vacation time
• Retirement

To Apply: Interested candidates should submit a resume, cover letter, and three professional references to Alexis Butler at abutler@crossroadscrisiscenter.com. Please include “PT Exchange Monitor Application” in the subject line.

OR submit your resume, cover letter, and references to Trent.Wise@jfs.ohio.gov with CCC – Exchange Monitor” in the subject line.

Note: Due to the sensitive nature of the work, all employees are required to undergo a thorough background check.

Job Type: Part-time

Pay: $15,873.00 - $20,592.00 per hour

Benefits:

• Paid time off

Ability to Commute:

• Lima, OH 45801 (Required)

Ability to Relocate:

• Lima, OH 45801: Relocate before starting work (Required)

Work Location: In person

Salary : $15,873 - $20,592