Donor Relations Manager

Function: The Donor Relations Manager will work with Vice President of Advancement team to secure funds for Crossroads Prison Ministries by cultivating relationships with donors who have a passion for prison ministry. The Donor Relations Manager will develop and manage a portfolio of donors, creating and implementing a plan for each donor that aligns with their interests and passions.

Responsibilities:

• Develop a portfolio of donors and determine giving levels, frequency, and engagement preferences.
• Create a plan for each donor that is driven by that donor’s passions and interests. Execute that plan, including regular and timely reporting back to the donor.
• Conduct initial exploratory meetings with donors and prospects. 
• Organize and oversee fundraising events and activities. 
• Maintain accurate and up-to-date donor records in a database, ensure donor gifts are being appropriately attributed, receipted and tracked in CRM database. 
• Generate reports on donor activity and fundraising performance. 
• Track and analyze donor data to identify trends and opportunities. 
• Collaborate with other departments, such as communications and marketing. 
• Assist with administrative tasks as needed. 
• Create monthly reports on donor portfolio progress, including projected vs actual revenue YTD.
• Represent Crossroads at events and donor gatherings, sharing the story of Crossroads to attract new donor prospects and lifting current donors to a new level of giving.
• Perform other major and mid-level donor activities as needed.

Qualifications:

Character

• A personal relationship with Jesus Christ that results in a life lived in obedience to the will of God, evident by spiritual fruit and the desire to grow in the Lord.
• Is supportive of other staff members and volunteers.
• Gentle confidence, genuine servanthood, and spiritual maturity.

Chemistry

• Expresses flexibility, cooperation, and teachability.
• Forward thinker, self-directed, and team-oriented.
• Demonstrated passion and ability to promote a culture that values employees and volunteers.
• Willingness and demonstrated experience in cross-departmental collaboration.

Competency

• Passion and commitment to prison ministry and the ministry of philanthropy.
• Proven ability to problem-solve and take initiative.
• Excellent communication and listening skills – consistently encouraging and supporting others.
• Excellent organizational and project management skills.

Experience:

• Minimum bachelor’s degree in business, philanthropy, non-profit management, or other related field, or commensurate experience.
• 5 years of demonstrated success in fundraising. Relevant experience in other related fields.
• Experience in donor CRM systems, including contact management, task tracking, and communications.
• Excellent computer skills in a Microsoft Windows/Office 365 environment